PT Sales Associate

Job Description

Job Description

Lovesac is seeking a part-time Customer Experience Associate to join our team at the Eastwood Towne Center showroom in Lansing.

As a Customer Experience Associate, you will help customers discover, design, and customize furniture solutions that fit their homes and lifestyles. You'll guide customers through the entire purchasing journey, from initial consultation and product demonstrations to quote creation, outreach, and post-purchase follow-up.

No furniture sales experience is required. We provide training and are looking for motivated individuals who enjoy working with people and are eager to learn.

Responsibilities include:

• Creating exceptional customer experiences through relationship-based selling

• Demonstrating and educating customers on Lovesac products and features

• Building and maintaining customer relationships through follow-up and outreach

• Managing quotes and helping customers complete purchases

• Achieving individual sales goals and key performance indicators

• Supporting daily showroom operations and visual merchandising standards

• Processing sales, returns, and exchanges accurately

• Maintaining product knowledge and staying current on promotions and new offerings

• Supporting a collaborative and positive showroom environment

Requirements:

• Preferred - 1 year of customer service or retail experience

• Strong communication and interpersonal skills

• Comfortable working with technology and CRM systems

• Availability to work evenings, weekends, and holidays

• Ability to lift and move furniture items up to 75 pounds with assistance as needed

• Positive attitude, coachability, and a customer-first mindset

We're looking for candidates who enjoy building relationships, learning new skills, and creating exceptional customer experiences. If you're customer-focused, coachable, and excited to grow your sales and communication skills, we'd love to hear from you.

Lovesac is a fast-growing furniture company known for its innovative, adaptable home furnishings, including our signature Sactionals and Sacs. Our products are Designed for Life, built to evolve with our customers and support a more sustainable approach to furniture.

At Lovesac, we're driven by our core values of Top Ambition, We All Win Together, Conscious Operations, Do Less and Do Best, and Love Matters. We believe in developing people, creating remarkable customer experiences, and building a culture where associates can learn, grow, and make an impact.

Whether you're starting your career or looking for your next opportunity, Lovesac offers a collaborative environment where curiosity, customer focus, and personal growth are valued.

Company Description

Lovesac is a fast-growing furniture company known for its innovative, adaptable home furnishings, including our signature Sactionals and Sacs. Our products are Designed for Life, built to evolve with our customers and support a more sustainable approach to furniture.\n\nAt Lovesac, we're driven by our core values of Top Ambition, We All Win Together, Conscious Operations, Do Less and Do Best, and Love Matters. We believe in developing people, creating remarkable customer experiences, and building a culture where associates can learn, grow, and make an impact.\n\nWhether you're starting your career or looking for your next opportunity, Lovesac offers a collaborative environment where curiosity, customer focus, and personal growth are valued.