Production Operator

Production Operator - Wilson, NC

Be a part of a revolutionary change!

At Triaga Inc., a fully owned subsidiary of Philip Morris International, we've chosen to do something incredible. We're totally transforming our business and building our future on smoke-free products with the vision of one clear purpose - to deliver a smoke-free future.

With huge change, comes huge opportunity. So, whichever team you join, you'll enjoy the freedom to dream and deliver better, brighter solutions and be given the space to move your career in endlessly different directions.

Whichever part of our crucial Operations team you join, you'll have the opportunity to make an impact. New products bring new challenges - in the way we source and buy raw materials, in the way we engineer and manufacture, and in our supply chain planning.

Your 'day to day' As a Production Operator you will be part of our Production Department at Triaga Inc. a fully owned subsidiary of Philip Morris International and will report to the Production Manager. The position will be based in Wilson, NC.

Your 'day to day'

• Ensure continuous and efficient operation of the assigned technology
• Perform technical/maintenance interventions (process settings, adjustments, fixing machine problems, planned maintenance, etc) to achieve and improve the targeted KPIs (safety, quality, delivery, cost).
• Analyze, record and resolve technical problems, breakdown and quality issues by performing root cause analysis using the troubleshooting systems and tools (e.g. IPS, UPS, BDE)
• Execute all activities related to machines starts/stops and blend/brand changes, preventive, planned, and reactive maintenance to ensure product integrity.
• Comply to quality procedures concerning PMI quality program
• Maintain the designated pieces of production equipment, machine, and surrounding area in conformance with good housekeeping procedures.
• Apply 5S rules in daily activities
• Analyze machine performances and equipment conditions and suggest improvements via problem solving and Lean methodology and tools (e.g. PDCA) and respecting Change Management procedure.
• Propose ideas, participate and/or lead the implementation of solutions to improve the quality and/or efficiency of machines and products.
• Provide all relevant information to the smooth running of production in/between teams, as well as to the support group and project managers in order to ensure optimal monitoring of the problems encountered and to share experiences and knowledge in order to continually increase competences and expertise
• Apply all rules concerning PMI Quality, environment, health and safety. Report all situations requiring actions in order to minimize or eliminate risks exposure to personnel, company assets, and societal impacts and be in line with or ahead of any applicable Law requirements and Company standards.

Who we're looking for:

• Legally authorized to work in the U.S
• 2-4 year degree or certification in applicable field
• Physical Requirements: Ability to stand, bend, twist, and crouch as needed 8/10/12 hours during a shift. Must be able to bend and lift various weights up to 25lbs if needed during shift.

Hourly Rate: $20.50

What we offer:

We offer employees a competitive hourly salary. Employees (and their families) also have the option to enroll in our company medical, dental and vision plans. The company offers flexible spending accounts for health care and dependent care, as well as health savings accounts for those that choose to enroll in a high-deductible health plan (HDHP). Employees are auto enrolled in our company's 401(k)/Deferred Profit Sharing (DPS) Plan, which provides for both annual 5% employer matching contribution and an annual employer contribution.


As a new hire, you will enjoy an allotment of paid vacation time, paid sick time, paid company holidays. We also provide our employees with paid parental leave for new parents, and short-term and long-term disability insurance, basic life insurance and accidental death & dismemberment (AD&D) insurance at no cost to the employee. Employees have the option to purchase supplemental life and AD&D coverage for themselves, spouse, and dependent children


PMI is an Equal Opportunity Employer

PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 2,300 employees.

PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI's affiliates first entered the U.S. market following the company's acquisition of Swedish Match in late 2022. Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match - a leader in oral nicotine delivery - creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI's IQOS electronically heated tobacco devices and Swedish Match's General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit and #LI-JT1