ServiceNow Platform Admin

ServiceNow Platform Admin Dallas, TX (Hybrid) Long Term Contract Job Description: ServiceNow Administration Skills and platform capability System Configuration: Perform system configurations and customization within the ServiceNow platform, including creating tables, fields, forms, windows and business rules Incident and problem Management : Administer and manage the incident Management and Problem Management processes within ServiceNow, ensuring efficient handling of incidents and problem tickets. Change and Release Management : Oversee the change Management and Release Management processes. Including creating and managing change requests, reviewing change records and coordinating release activities. User Management : Mange user roles, permissions and access controls within ServiceNow, ensuring appropriate user access levels and data security Service Catalog and Request Management: Design and maintain the service catalog, including defining and configuring service offerings, request forms, and workflows. Reporting and Analytics: Create and generate reports and dashboards within ServiceNow to provide insights and metrics on key performance indicators(KPIs) and service levels. ServiceNow Admin Certification is required Maintec Technologies