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Hybrid Ombudsman & Escalations Specialist - Member Advocate

RJM Technologies

RJM Technologies is seeking an Ombudsman and Escalations Specialist for a hybrid role based in Washington, DC. The successful candidate will advocate for members and manage escalated inquiries, resolving sensitive cases and delivering a member-focused experience. This position requires a minimum of 6 years of relevant experience and a Bachelor’s degree in a related field. The role involves collaboration with senior leadership and internal teams to drive continuous improvement across products and services. #J-18808-Ljbffr RJM Technologies

Vacancy posted 2 days ago
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