Operations Manager, US Pest

What do our Operations Managers do? Our Operations Managers are responsible for training, leading, and developing a team of specialists. They help achieve sales and revenue goals, client loyalty and retention, and ensure the team provides exceptional service to our clients. Responsibilities Manage daily operations of specialists with the goal of providing superior customer service to our clients. Offer direction to staff in all aspects of operations, service, and client care. Be responsible for managing basic financial performance of the operations, including revenue growth and expense control. Travel daily throughout the territory visiting clients, assisting specialists, and partnering closely with the sales team on business development. Work a flexible schedule, including early mornings and weekends when needed. Submit weekly, monthly, and yearly reports as required. Qualifications Bachelor’s degree (preferred but not required). 3–5 years in a management role with emphasis in customer service. Success in training, mentoring, and coaching service professionals. Excellent verbal and written communication skills. Previous experience in a route‑oriented, service environment is a plus. Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations. Valid driver’s license from the state of residence. Benefits Professional and Personal Growth – multiple avenues to grow your career. Training and development programs available. Tuition Reimbursement (for full‑time colleagues). Health and Wellness – full‑time colleagues eligible for medical, dental, vision, disability, and life insurance starting day1. 401(k) retirement plan with company‑matching contributions. Vacation and sick days, company‑paid holidays and floating holidays. Work‑life balance and a culture that prioritizes health, safety, and flexibility. Pay Range : $0.00 – $0.00 We are a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. California residents: review your privacy rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr