Hiring Event June 20th July Mobile Retail Sales Associate MIDDLE ISLAND | Middle Country Rd flu[...]

Job Details Job Location: MIDDLE ISLAND | Middle Country Rd [292D] - MIDDLE ISLAND, NY 11953 Salary Range: $16.00 - $30.00 Hourly Hiring Event We are hosting a hiring event for all applicants on 20th July 2025 and would love for you to attend. We are anxious to discuss employment opportunities with you. Monday July 20th 2026

12:00 PM- 4:00 PM

BY Arch Telecom 1263 Middle Country Road

MIDDLE ISLAND NY 11953

Company Overview We’re a national Wireless Preferred Retailer for the #1 Mobile provider in the country, with 200+ retail stores across the U.S. Since ‘93, we’ve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customers demand! Role Description Arch Telecoms Mobile Associates (MA) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecoms Core Values. Our MAs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills and expertise in preparation for a promotion to Mobile Expert upon training completion. What You'll Do Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store Explore individual needs and provide hands‑on demonstrations of the latest and greatest technology in-store Side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices Guide your customers through their purchasing experience with thoughtful questions, informative answers and sharing your expertise Approach service and sales needs with patience, honesty, and empathy. Digital Tool Proficiency Show how our ever‑expanding coverage stacks up in our customers’ neighbourhood, providing them with a lightning fast LTE network Explain why plans and services will let our customers live unlimited, feel the love, stay connected and go further Demonstrate how we’re redefining how wireless is done, down to device and account inspection, review and troubleshooting Complete training on in‑store experience, new skills and processes, knowledge of systems and reference resources. Team Collaboration Collectively own the customer experience and resolve issues, creating a seamless, run‑around‑free environment Successfully identify and handoff small business leads Develop strong peer relationships where we are all accountable for the company’s success Be willing to have a good time while providing first‑class customer experience Ideal Candidate A strong desire to learn and master the skills required of our customer advocates and to build meaningful connections with our customers Competitive drive and demonstrates the confidence to succeed in a fast‑paced sales environment Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues Effective at balancing customer experience and performance goals 6 months of customer service and/or sales experience, Retail environment preferred Benefits Employee Stock Ownership Program (ESOP) Competitive hourly pay Uncapped commission earnings Automatic raises when reaching attainable milestones Exciting opportunities for career advancement A culture of care & excellence Discounted T-Mobile Wireless Plan Health Benefits for Full Time Employees BONUSES: Monthly sales incentive programs, contests, rewards and more Requirements Be at least 18 years of age High school degree or GED Ability to stand for long periods of time Ability to lift objects weighing up to 25lbs Reliable transportation Full Time (40 hours) or Part Time (20+ hours) availability Fluent in Spanish Diversity & Inclusion Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! Application Apply Now: Inquiries: View email address on click.appcast.io IND2 Qualifications #J-18808-Ljbffr Arch Telecom