Senior Director, Global Security Operations

We are seeking an established, results-oriented senior leader with a strong track record of operational excellence to serve as Senior Director, Global Security Operations. This leader will elevate security operations across CyrusOne’s global data center portfolio in a high-impact role with broad influence over the performance, resilience, and continued evolution of the operating model that protects people, assets, facilities, and customer trust across a complex, high-availability environment. The Global Senior Director will help translate enterprise strategy into operational execution by defining clear standards, strengthening accountability, and advancing a scalable, resilient approach to incident response, guard force performance, operational readiness, investigations, and site-level execution. This leader will play a critical role in driving consistency at scale, improving visibility into risk and performance, and positioning security operations to support business growth, customer commitments, and an evolving threat landscape. Working closely with the VP, Global Security, senior leadership, and cross-functional partners, the Global Senior Director will help align priorities across the global security function, strengthen coordination across teams and regions, and position security operations as a trusted, enabling function within the business. The role also carries significant responsibility for building leadership depth, accelerating functional maturity, and advancing a modern global security operations model that delivers predictable execution, measurable risk reduction, and long-term enterprise value. CyrusOne offers a distinctive platform for leaders who want to build at scale, influence enterprise outcomes, and strengthen a security operating model that directly supports customer confidence, business resilience, and long-term growth. Responsibilities: Strategy, Governance, Financial & Performance Management:

• Serve as a key strategic and operational partner to the VP, Global Security, helping translate enterprise priorities into execution across the global security program.
• Advise on operating model maturity, performance trends, organizational priorities, and investment decisions that strengthen resilience, consistency, and long-term capability across the global security function.
• Drive execution of the enterprise strategy and multi-year roadmap for global security operations across corporate and data center environments.
• Translate company strategy, customer commitments, contractual requirements, and risk priorities into globally applicable operating standards, governance models, and measurable performance expectations.
• Define policies, procedures, standards, and operating controls that promote consistent, resilient, and audit-ready performance across the global estate while allowing for appropriate regional flexibility.
• Shape budget strategy, resource allocation, and investment priorities for Security Operations, balancing disciplined spend, total cost of ownership, and long-term capability needs.
• Establish executive KPI scorecards, operating reviews, and performance reporting that provide leadership with clear visibility into maturity, risk, service reliability, cost performance, and improvement priorities.
• Advance functional maturity through standardization, performance management, corrective action discipline, change management, and targeted process transformation.
• Reinforce governance rhythms, performance expectations, and disciplined execution across the organization.
• Translate enterprise direction for site operating models, resource strategies, and support investments into scalable execution that supports contractual requirements, 24/7 response obligations, RCA discipline, and measurable risk reduction.

Global Security Operations Delivery:

• Set the enterprise direction for global security operations delivery across regions, sites, and programs, driving consistent performance, resilience, and accountability at scale.
• Align regional operating models to enterprise standards, customer requirements, contractual obligations, and business priorities.
• Oversee portfolio-wide execution to strengthen service consistency, operating discipline, and reliability across a globally distributed environment.
• Represent Security Operations in executive and cross-functional forums, reinforcing alignment, accountability, and execution against enterprise priorities.
• Partner across Security, Data Center Operations, Corporate Functions, HR, Legal, Facilities, Design and Construction, and other stakeholders to remove structural barriers, improve coordination, and strengthen delivery outcomes.
• Establish expectations for operational readiness, accountabilities, playbooks, and management cadence to support repeatable and audit-ready execution.
• Build a scalable operating model supported by standardized processes, globally consistent routines, and clear ownership across geographies.
• Foster a one-team operating model across regions and functions that reflects shared outcomes, strong partnership, and consistent delivery for customers and stakeholders.
• Sustain readiness for launches, transitions, operating model changes, and onsite execution requirements tied to security response, outage support, preventive maintenance coordination, and operational handoffs.

Incident, Crisis & Investigations Leadership:

• Set the enterprise standard for incident response, crisis coordination, investigations, and operational recovery across corporate and data center environments.
• Govern regional incident and crisis response frameworks with consistency, urgency, and strong escalation discipline, including clear documentation, communication, recovery coordination, and closure expectations.
• Strengthen enterprise investigations and post-incident review standards to improve control effectiveness, response quality, and organizational learning.
• Drive Threat, Vulnerability, and Risk Assessment (TVRA) strategy, risk register visibility, and corrective action governance to strengthen resilience and operating maturity.
• Oversee significant events through effective coordination with regional leaders, emergency services, external partners, and key stakeholders as appropriate.
• Oversee after-action reporting and corrective action programs that strengthen readiness, recovery effectiveness, and long-term resilience.
• Translate incident trends, response performance, recovery effectiveness, and enterprise risks into clear executive visibility and actionable decision support.
• Reinforce expectations for emergency preparedness, business continuity support, coordinated recovery, and strong incident governance across regions and operating models.

Vendor, Guard Force & Contract Performance:

• Advance the global guard force and security vendor model to improve consistency, scalability, service quality, and commercial effectiveness across the enterprise.
• Establish enterprise performance standards, service expectations, governance mechanisms, and accountability models for third-party providers supporting security operations.
• Oversee vendor performance frameworks, service quality reviews, KPI performance, and corrective action expectations to improve accountability, delivery quality, and operating discipline.
• Influence vendor decisions, service models, renewals, and performance improvements in partnership with senior leadership and key stakeholders.
• Drive opportunities to optimize spend, reduce fragmentation, improve partner performance, and strengthen scalability through disciplined supplier management and standardization.
• Partner with Procurement, Legal, Finance, and regional leaders to support vendor strategy, contract structures, renewals, and risk mitigation.
• Build a culture of accountability and excellence among third-party partners through clear standards, transparent review mechanisms, and measurable performance expectations.
• Align third-party operating models, security projects, retrofits, and operational changes with enterprise standards, customer commitments, and resilience objectives.

Customer, Risk & Compliance Assurance:

• Strengthen customer trust through reliable execution, transparent engagement, and disciplined delivery against contractual and operational commitments.
• Maintain a customer-ready, audit-ready operating posture across corporate and data center operations.
• Oversee compliance with internal policies, security standards, operational control requirements, and customer-specific obligations, ensuring systemic gaps are identified, prioritized, and remediated.
• Partner with customer-facing and internal leaders to address security concerns, communicate operational controls, and reinforce confidence in the security program.
• Maintain a strong control environment that supports resilience, accountability, contractual confidence, and audit-ready performance.
• Set expectations for customer engagement, operational support for audits and certifications, control documentation, remediation activities, and contract-aligned communication.
• Uphold contractual compliance through disciplined execution of response-time commitments, notification requirements, reporting deadlines, RCA expectations, and audit-ready documentation.
• Oversee enterprise risk assessment cadence, recurring operational reviews, SLA-sensitive performance indicators, and audit activity to identify control gaps, improve readiness, and strengthen operating maturity.

People Leadership & Organizational Development:

• Define the organizational strategy for Security Operations, building bench strength, succession depth, and durable capability across a globally distributed team.
• Set clear expectations for performance and leadership behavior consistent with CyrusOne values, reinforcing Commitment, Accountability, Respect, and Excellence across the organization.
• Build a high-performing leadership team capable of scaling standards, strengthening cross-functional execution, and delivering predictable outcomes across regions.
• Guide organizational design, succession strategy, and leadership development to support current demands and future global growth.
• Support the VP, Global Security, in strengthening the broader leadership bench, operating rhythm, and organizational alignment across the global security function.
• Foster a one-team mindset across regions and teams, reflecting shared responsibility, collaboration, and collective success while reinforcing disciplined execution, continuous improvement, and customer focus.
• Cultivate a high-performance culture grounded in ownership, resilience, measurable outcomes, and data-driven execution.
• Ensure leadership development and frontline readiness programs support consistency, auditability, and execution quality across the portfolio.
• Build a leadership bench capable of scaling standards, strengthening customer trust, and delivering predictable outcomes through change, growth, and enterprise transformation.

Qualifications:

• 12+ years of progressive experience in corporate security, physical security operations, data center security, critical infrastructure security, or related security leadership roles in complex operating environments.
• 7+ years of leadership experience managing leaders, multi-site programs, or geographically distributed teams in a 24x7 or high-availability environment.
• Experience leading security operations across multiple regions or global environments with responsibility for enterprise standards, governance, and measurable performance outcomes.
• Experience shaping, influencing, and executing strategy for incident response, crisis management, investigations, and operational recovery.
• Experience leading large-scale vendor, contract guard force, and third-party service performance across multiple geographies.
• Experience supporting audits, compliance programs, customer security requirements, and remediation of systemic control gaps.
• Experience building executive KPI scorecards, operating reviews, and data-driven performance management processes.
• Experience leading budget strategy, forecasting, investment prioritization, and resource allocation.
• Experience partnering with executive stakeholders and building leadership depth to strengthen scalable, standardized operations.

Education / Certifications:

• Bachelor’s degree in Security Management, Criminal Justice, Business, Emergency Management, Risk Management, or a related field, or equivalent practical experience.
• Advanced degree in a related field is a plus but not required.
• ASIS Certified Protection Professional (CPP) preferred.
• ASIS Physical Security Professional (PSP) preferred.
• Project Management Professional (PMP) or equivalent program / project management certification preferred.
• Business continuity, emergency management, or related security certifications are a plus where relevant to role scope.

Benefits:

• Option to work remotely on Mondays and Fridays
• Comprehensive health, dental, and vision insurance plans, life and disability insurance, access to mental health resources and employee assistance program
• Competitive pay, performance bonus, 401(k) retirement plan with company match
• Generous paid time off and holidays, parental leave

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.