Call Center Representative

Job Description

Job Description

Spartan Plumbing, LLC in Dayton, OH is actively seeking a reliable full-time Call Center Representative to be the first point of contact with our customers when answering phone calls. Do you have excellent communication and interpersonal skills? Are you efficient and good at prioritizing? Are you looking for a company that supports your schedule and encourages you to grow ? If yes, please keep reading?

This customer service rep position earns competitive pay of $20 an hour , with the opportunity to earn incentives . We provide great benefits and perks , including health insurance, a 401(k) plan with company match, paid vacation, paid personal time (PTO), and paid holidays . If this sounds like the right representative opportunity for you, apply today !

ABOUT SPARTAN PLUMBING, LLC

Here at Spartan Plumbing, LLC, a Nexstar Company, we are dedicated to serving our customers in the Dayton, OH region. Family-owned and operated, we pride ourselves on meeting our customer's needs and strive to be in constant communication with our customers until the job is done and to their satisfaction. We want every customer to walk away feeling like they've received unprecedented service that is professional and of the highest quality. We go above and beyond our client's expectations and are passionate about customer service and helping our neighbors solve their plumbing challenges!

Our employees are the lifeblood of our company! We invest in their success by ensuring they are up-to-date on building codes, property design, and construction, and how local climate affects each job differently. We are a family-based company , so we thrive on working as a team to accomplish a common goal of servicing our great community.

A DAY IN THE LIFE OF CALL CENTER REPRESENTATIVE

As a customer service rep, you have a key role as you are the first impression for potential customers. In order to provide our clients with the very best services, we need someone to attend to the details and keep our office running efficiently. You act as a liaison between customers and sales staff as well as field customer questions and route phone calls.

Your first priority is to answer phones cheerfully and provide top-notch customer service. Highly motivated and self-directed, you help us make outgoing calls to schedule service appointments and begin the tracking process. Your positive, friendly disposition comes through in all your interactions whether by phone, email, or text and is one of the reasons our clients enjoy doing business with us. You love that you get to interact with people every day and enjoy keeping everything up-to-date and accurate!

CALL CENTER REPRESENTATIVE QUALIFICATIONS

• Experience with computers
• Experienced with Excel and Word

Are you a multitasking extraordinaire? Do you have outstanding communication skills, both interpersonal and written? Are you attentive to detail and organized? Are you analytical and an effective problem solver? If yes, please give us a chance to review your information.

CALL CENTER REPRESENTATIVE WORK SCHEDULE

This customer service rep position works a stable and full-time schedule Monday - Friday, 10 am - 7 pm !

ARE YOU READY TO JOIN OUR CUSTOMER SERVICE REP TEAM?

If you feel you'd be perfect as our Call Center Representative, apply now using our initial 3-minute, mobile-friendly application.

Location: 45459