Client Partner

Client Partner

Industry Focus: Design Services, Design Agency

Our client designs and builds digital products and services that have a meaningful impact on millions of people around the world. As an employee-owned, B Corp-certified business, they believe the best partnerships are built on trust, curiosity and shared ambition.

We're looking for an experienced Principal-level Growth professional to help grow their client portfolio through proactive business development. Working in partnership with the Exec Director of Client Services & Growth, you'll identify and engage prospective clients, build strategic relationships, and create opportunities that become long-term partnerships.

As part of our global commercial community, you'll collaborate closely with Client Partners, Marketing and peers across their studios to strengthen their pipeline, share market insight and help deliver sustainable growth.

About You

• 10+ years' experience in business development, growth, client services or digital consultancy within a design, technology or professional services environment.
• Proven track record of generating new business opportunities and building long-term client relationships.
• Strong commercial judgement and experience managing pipelines, forecasting and opportunity qualification.
• Comfortable engaging senior stakeholders and navigating complex organizations.
• Skilled at identifying client challenges and translating them into commercial opportunities.
• Collaborative and relationship-oriented, with experience working across multidisciplinary teams.
• Comfortable using CRM platforms, sales intelligence tools and AI-enabled research and prospecting tools.
• Curious, proactive and self-directed, with the ability to build scalable processes and playbooks while maintaining a hands-on approach to execution.
• Excellent communication, influencing and stakeholder management skills.

Key Responsibilities

• Partner with the Exec Director of Client Services & Growth to shape our outbound growth approach, translating commercial priorities into targeted account strategies and proactive programs.
• Build repeatable prospecting frameworks, qualification processes, and playbooks that bring structure to our outbound efforts and scale beyond individual execution.
• Build and manage a pipeline of prospective clients aligned with our commercial priorities.
• Develop relationships with senior decision-makers and identify opportunities where we can create meaningful value.
• Lead early-stage business development conversations and qualify opportunities before partnering with Client Partners and studio leadership.
• Maintain accurate pipeline forecasting, CRM data and commercial reporting.
• Partner with Marketing on campaigns, events, thought leadership and account-based initiatives that support business development.
• Collaborate with Client Partners and multidisciplinary teams to shape proposals and commercial opportunities.
• Develop insight into target markets, client challenges and industry trends to inform growth activity.
• Explore new approaches, including AI-enabled tools and technologies, to improve research, prospecting and relationship development.
• Contribute to a collaborative global Growth community by sharing insight, opportunities and best practice.