Technical Program Manager

Senior TechOps Program Manager / Technical Program Manager

We believe that our people are our greatest asset, and the technology that supports them is crucial to our success. Within Corporate Engineering, IT, Privacy and Security teams, we're focused on partnering with our business customers and stakeholders to elevate their impact to game-changing status. Our strategic initiatives, formulated through our customer-obsession culture, deliver the technology they need to increase their velocity and impact. We're seeking an experienced Senior TechOps Program Manager / Technical Program Manager to drive Finance Technology related initiatives. The ideal candidate will partner cross-functionally with business leaders and technology delivery teams, serving as the critical connection point that ensures our organization moves with unified purpose and measurable impact.

Responsibilities:

• Run execution for three+ concurrent migrations across the engineering team. Maintain the integrated plan and the critical path across all three, and manage contention for shared engineers, environments, and test windows.
• Track bottlenecks daily. Identify blockers early, escalate to the FinTech lead or the right owner with the specific decision or resource needed, and drive each to resolution.
• Hold stakeholders to their commitments. Secure and enforce commitments on timelines, staffing, and the time and people needed to test and validate, and flag shortfalls before they hit a milestone.
• Track open design and configuration decisions, and escalate when an unmade decision threatens a date.
• Manage cross-project dependencies and sequencing so the three migrations do not collide on shared resources.
• Hold third parties to delivery. Track systems integrator and specialist-contractor deliverables against their SOWs and acceptance criteria, and escalate slippage early enough to renegotiate before it becomes a blocker.
• Coordinate cutover and close-readiness for each migration: reconciliation, parallel close where required, and handoff to the FinTech and Finance teams.
• Report status against milestones across all three projects, surfacing risk with the decision needed to recover it.
• Identify and maintain dependency map across upstream and downstream systems, including tax engines, billing, and revenue platforms, and surface any conflict against the integrated plan

Required Experience:

• 6+ years as a technical program or delivery manager embedded with engineering teams on ERP delivery, including Oracle Financials (Fusion) in M&A integrations.
• Track record running multiple delivery projects concurrently and managing contention for shared engineering and test resources.
• Demonstrated ability to hold business stakeholders to validation and UAT commitments, and to hold systems integrators to SOW deliverables.
• Familiarity with the Oracle Fusion accounting model and the finance boundary layer (tax engines such as Vertex, billing and revenue systems, RPA) at global transaction volume
• Multi-entity and multi-currency ERP experience. European statutory/VAT exposure is a plus

Pay Transparency:

The typical base pay for this role across the U.S. is: $80.50 - $90.00 /hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.

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