Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits: Team lunches and outings Wellness days Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Signing bonus Training & development 401(k) matching ABOUT OUR AGENCY: We are a high-performing, growth-minded State Farm agency consistently ranked among the top Life Insurance producers in Wyoming and the top 6% of all State Farm agents nationally in 2024. Our team values growth, accountability, and creating a positive, high-energy environment where effort is recognized and rewarded. ROLE OVERVIEW: This is a customer-facing, relationship-driven role focused on building trust, guiding conversations, and influencing informed decisions. You’ll work directly with customers to understand their needs, explain insurance options, and help them take action with confidence. Prior insurance experience is not required. We’re looking for someone who is motivated, coachable, and comfortable engaging with people. Training, licensing support, and ongoing development are provided. ROLE DESCRIPTION: As a team member with the Megan Spence State Farm Agency, you will connect with customers through meaningful conversations, follow up consistently, and help guide decisions that support long-term relationships. This role blends customer service and sales, with an emphasis on education, influence, and follow-through. You’ll succeed in this position if you enjoy relationship-based conversations, take ownership of your work, and are motivated by seeing your efforts turn into real results. RESPONSIBILITIES: Through office systems, you will build and maintain strong customer relationships with consistent follow-up via email, text and phone. Conduct needs-based conversations to educate customers and guide them toward appropriate coverage options Develop leads and market to existing customers to proactively solicit more business to grow agency Take ownership of customer interactions and follow up to develop a customer base that is excited to work with you Collaborate with agent and coworkers to support shared goals and contribute to a positive team environment QUALIFICATIONS

: Enjoys talking with people and building relationships Strong written and verbal communication skills, with the ability to influence and build trust Comfortable guiding conversations and helping customers make informed decisions Organized, detail-oriented, and able to manage multiple priorities Proactive, accountable, and motivated by personal and professional growth Able to work well in a team environment while owning individual responsibilities Insurance license not required at hire; support provided to obtain licensing MORE ABOUT OUR AGENCY & CULTURE: I opened my agency on December 1, 2019, but my career in insurance began much earlier. I was licensed at 19 while in college and later transitioned from teaching after discovering a passion for helping people protect the income and assets they’ve worked hard to build. That passion for education, mentorship, and growth continues to shape how we develop our team today. I’m a proud University of Wyoming alum, married to my husband Logan, and we have a son named Lincoln. Outside of work, we enjoy camping, fly fishing, traveling, and cheering on the Pokes, Broncos, and Bills. Giving back is a core part of our culture. I volunteer with Central Wyoming Hospice and often bring our family and office dog, Poppy, to visit patients. As an office, we support several local causes, including donating snow tires for Child Development Center buses, sponsoring the Children’s Advocacy Project, supporting Jason’s Friends, Relay for Life, Casper Junior Football League, and helping secure a $25,000 grant for Project Kenny in Casper. If you’re motivated, coachable, and excited to grow in a supportive, high-energy environment where your effort truly matters, you’ll feel right at home here.