Legal Services Supervisor, Collections

Legal Services Supervisor, Collections Full Time Tampa, FL, US 8 days ago Requisition ID: 1801 Job Requirements Ensure legal files are complete, accurate, and properly documented for court proceedings. Develop and maintain standardized legal workflows, procedures, and best practices. Monitor case progress, timelines, and outcomes and partner with attorney leadership to ensure efficiency and quality. Manage relationships with internal and/or external attorneys and other legal vendors. Conduct periodic performance evaluations and audits of legal vendors Collaborate with compliance and attorney leadership to identify, mitigate, and resolve risks. Partner with attorney leadership to respond to audits, legal inquiries, and regulatory requests related to litigation activities. Develop and deliver reports on overall file performance, workflow, inventory status, stage performance, costs, and case outcomes. Analyze data to identify trends, inefficiencies, and opportunities for improvement. Provide insights and recommendations to senior leadership regarding strategy, reporting and efficiency. Serve as the primary point of contact for legal services reporting or process related questions within the organization. Qualifications Required 5+ years of experience in legal collections, creditors’ rights, or process management. Strong knowledge of collections litigation, general court procedures, and post-judgment remedies. Demonstrated experience managing staff, client relationships and legal vendors. Excellent organizational, analytical, and communication skills. Scope Exclusions (Clarification) This role does not manage or oversee call center operations, outbound or inbound calls, or consumer letter campaigns. Responsibilities are limited strictly to legal services and litigation-related, reporting and processing functions. Schedule 8-hour shift Monday to Friday Job Type Full-time Benefits 401(k) 401(k) matching Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Work Address 5404 Cypress Center Drive, Suite 300, Tampa FL 33609 Remote / Hybrid Schedule ALAW is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic under applicable federal, state, or local law. #J-18808-Ljbffr ALAW - Albertelli Law