Risk & Emergency Preparedness Manager

Where compassion meets innovation and technology and our employees are family.

Thank you for your interest in joining our team! Please review the job information below.


General Purpose of Job:

The Risk and Emergency Preparedness Manager plays a critical role in the preparation, mitigation and response to emergencies and disasters, as well as, in the collaboration and development of governance, enterprise risk, and other compliance-related activities and processes across Driscoll Health System. The Risk and Emergency Preparedness Manager reports to and is under the direction of the Director of Enterprise Risk in day-to-day activities.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required.

• Maintains utmost level of confidentiality at all times.
• Adheres to hospital policies and procedures.
• Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines.
• This position may require travel. Must have reliable transportation.

Disaster Planning and Response:

• Provide oversight, outreach, planning, training, and development of plans and exercises to maximize the effectiveness and response to emergencies that may impact Driscoll's operations.
• Participate in the Hazard Vulnerability Analysis (HVA) for all locations.
• Establish and review disaster recovery and business continuity plans to minimize the impact of emergencies on critical business functions.
• Coordinate disaster response and recovery strategies, ensuring alignment with regulatory requirements and best practices.
• Participate in local, regional, and state disaster planning and emergency management committees and activities.
• Collaborate with operational management leadership to develop, implement, and enhance emergency preparedness strategies.
• Oversee the development, operationalization, and training of emergency operations, including incident command systems and emergency response protocols.
• Foster the relationship between DHS and local/regional emergency managers to aid in response and recovery during an operationally disruptive event.
• Evaluate the effectiveness of the emergency management program through regular assessments and exercises and post event evaluations.
• Develop logistical and operational preparedness activities including disaster tabletop exercises and walkthroughs.
• Conduct post-disaster evaluations and provide recommendations for improvement.
• Serve as the Emergency Management Program Coordinator, upon request
• Develop and lead system-wide training that validates organizational plans, educates staff, and drives executive discussion on disaster planning activities.
• Be present to assist leadership during an operationally disruptive event.

Risk Management Activities:

• Collaborate in the development and implementation of an enterprise-wide risk management strategy and framework.
• Collaborate in the implementation of a robust risk monitoring structure to track and report on risk exposures and control effectiveness.
• Direct the collection of evidence related to potentially compensable events and educate staff on evidence preservation in order to assist with the filing of claims.
• Oversee the filing of claims on behalf of and against the enterprise
• Manage the employee fleet management program.
• Develop and implement risk mitigation strategies and action plans in collaboration with operational stakeholders.
• Establish and monitor key risk indicators in relation to key performance indicators and early warning systems to track risk exposure.
• Ensure appropriate controls and safeguards are in place to manage and mitigate identified risks.
• Collaborate in the implementation of a robust risk monitoring structure to track and report on risk exposures and control effectiveness.
• Review and advise on insurance requirements in contracts to ensure appropriate level of insurance as required is maintained by DHS.
• Participate in the insurance renewal process and ongoing insurance-related activities.

Related Compliance Responsibilities:

• Assist in ensuring compliance with applicable laws, regulations, and industry standards.
• Evaluate and manage risks associated with third-party vendors, suppliers, and business partners; conduct due diligence assessments and establish vendor risk frameworks.
• Monitor compliance with contractual obligations, industry standards, and regulatory requirements.
• Collaborate with operational stakeholders in the development and implementation of asset inventory and management programs.
• Participate in risk assessments of inventory and management controls and processes to baseline threats and vulnerability impact to assets.
• Conduct compliance assessments across various areas of the organization.

Supervisory Responsibilities:

• Effectively administers performance management system including: developmental feedback, goal setting, assesses competency, progressive discipline
• Strong knowledge of and effective in administering hospital policies and procedures.
• Responsible for sound management of human resources.
• Makes and implements decisions compatible with organizational goals.
• Maintains composure, effectiveness, and flexibility under pressure.

Education and/or Experience:

• Bachelor's or master's (preferred) degree in a relevant field (e.g., emergency management, risk management, healthcare administration) or equivalent work experience.
• Strong understanding of emergency management, operational planning, governance, risk management, compliance, or related fields within a healthcare setting.
• Knowledge of risk management frameworks such as COSO and NIST, as well as related methodologies, and tools.
• Analytical mindset with the ability to interpret complex data and identify trends.
• Proven experience in developing, implementing, testing and evaluating enterprise-wide disaster and business continuity plans, risk management strategies and frameworks.
• Strong problem-solving and critical thinking skills, with the ability to analyze complex issues and develop practical solutions.
• Strong written and verbal communication skills, with the ability to effectively communicate complex concepts to diverse audiences.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines effectively.
• Proactive mindset with a commitment to continuous learning and staying up-to-date with industry trends, regulations, and best practices.
• Excellent communication and interpersonal skills to collaborate with stakeholders at all levels.
• Detail-oriented, organized, and able to manage multiple priorities.
• Ability to work collaboratively in cross-functional teams and build positive relationships with stakeholders at all levels of the organization.

Certificates, Licenses, Registrations:

• Professional certifications in emergency management, risk management, compliance, or industry specific certifications such as: CRISC, CHC, CISA, CISM and CISSP are desirable.
• Must have an active unrestricted driver's license.