Unit Clerk

Position Summary:

Coordinates the clerical activities of the Emergency Department. Maintains patient privacy, dignity, confidentiality, and respects patients' rights. Functions as the focal communication source in the nursing station.

Essential Functions and Responsibilities:

1. Transcribes information onto patient charts, into log books and notes orders

2. Handles telephone calls (inside lines, outside lines, EMS calls and patient call system)

3. Prepares patient charges using physician notes, nursing notes and treatment documentation

4. Enters charges onto SMS computer terminal

5. Assembles charts, maintains department filing and orders supplies as needed

6. Enters patient charges

7. Directs visitors, staff, physicians and outside agency representatives to patient area

8. Performs typing duties as assigned

9. Schedules and prepares charges for outpatient procedures

10. Coordinates calls to special agencies as needed (e.g., police, animal control, etc.)

11. Orders patient nourishments as needed

12. Assists in data collection for monthly reports/assists with employee timekeeping

13. Enters test results into the patient chart during down time

14. Completes transfer log and admission log

15. Runs errands when directed

16. Performs other department related duties as assigned

Qualifications:

Required:

• High school diploma or equivalent
• Knowledge of keyboard/computer and typing experience
• Data entry experience
• Medical terminology knowledge
• BLS certification within 3 months of hire

Preferred:

• Previous experience or training as Unit Clerk

Position Specific Expectations:

• Deals with highly confidential patient medical information
• Must respond to demands from nursing staff, physicians, patients and patient families
• Requires patience and excellent guest relations skills
• Participates in Medical Center and/or departmental quality assessment and continuous quality improvement activities as directed through identification of quality improvement opportunities, goal setting, collection and evaluation of data, implementation of action plans, or related applications
• Access to Protected Health Information in any format, whether oral, written, or through Electronic Information Systems will be in accordance with HIPAA guidelines and subject to disciplinary action when misused. Access to electronic information systems for this position is based on criteria found in a pre-determined systems access matrix for classification specific job function, found in HR Policy #580, "Using, Disclosing, and Requesting Only the Minimum Amount of Protected Health Information Necessary".
• Operates the following machinery: SMS computer, Care Manager terminal