Regional Property Manager

Job Description

Job Description

POSITION SUMMARY

Under the Director of Asset Management, the Regional Property Manager (RPM) oversees the day-to-day 

operations of the assigned TGHA Managed Portfolio by implementing policies, procedures and 

practices to enable each property to meet budgeted financial goals and achieve operational 

performance objectives. This portfolio is comprised of properties financed with diverse funding 

streams including federal low-income housing tax credit program, Project Based Section 8, and other 

affordable income restricted/low-income housing financing. RPM provides direction and leadership to 

a growing team of community management teams.

All activities must support The Greenville Housing Authority’s  (“TGHA” or “Authority”) mission, 

strategic

goals, and objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The  duties  and  responsibilities  listed  below  describe  the  general  nature  and  scope  of  

work.  Other responsibilities, duties, and skills may be required and assigned as needed.

1. Regional Leadership and Staff Development

•     Provides direct supervision, leadership, and oversight of assigned Property Managers and 

indirect oversight of their respective property management teams.

•     Recruits, hires, trains, coaches, and develops Property Managers; establishes clear 

expectations and  holds  staff  accountable  for performance,  professionalism,  and  achievement  

of  established objectives.

•     Conducts   regular   supervisory   meetings,   provides   ongoing   feedback,   completes   

written performance  evaluations,   and  develops   and  monitors   performance  improvement   

plans   as necessary.

•     Evaluates staffing levels, organizational effectiveness, training needs, succession planning, 

and employee development opportunities across the assigned portfolio.

•     Promotes consistency in policies, procedures, operational practices, communication, and 

service delivery across all assigned properties.

•     Fosters  a  collaborative,  service-oriented,  and  accountable  work  environment  that  

supports employee engagement, professional growth, and retention.

•     Identifies  recurring  performance  challenges  and  develops  strategies  to  strengthen  

Property Manager effectiveness and overall team performance.

2. Portfolio Operations and Asset Performance                                                      

•     Oversees  the  operational  performance  of  assigned  properties  and  holds  Property  

Managers accountable for day-to-day management, established performance standards, and 

implementation of Authority policies and procedures.

•     Monitors  occupancy,  vacancy,  leasing  activity,  collections,  rent  loss,  work  order  

performance, resident concerns, staffing, and other key performance indicators.

•     Reviews property-level reports and trends to identify operational deficiencies, emerging 

risks, and opportunities for improvement.