Training Associate

Learning And Development Support Contractor

The Learning And Development Support Contractor will support the Learning And Development team in the creation, coordination, and implementation of learning solutions for the manufacturing site. The Training Associate will collaborate with Learning And Development associates to manage training matrices, support training material development, coordinate instructor-led sessions, and assist with learning management and process improvement initiatives.

Responsibilities:

• Support the creation, coordination, and implementation of learning solutions for the manufacturing site.
• Partner with Learning And Development associates to perform ServiceNow requests and manage training-related activities.
• Manage and maintain functional area training matrices.
• Review, update, revise, and approve training documentation within quality documentation systems.
• Support course and curriculum periodic reviews.
• Run Learning Management System reports to support quality investigations and reporting requests.
• Monitor and manage requests received through the Learning And Development team email address.
• Support ServiceNow requests including creation, management, and cancellation of instructor-led classes.
• Coordinate deactivation and retirement of courses.
• Support due date extension projects and trending activities.
• Coordinate instructor-led class scheduling and communication activities.
• Support contractor learning plans and curriculum assignment activities.
• Revise and support training materials including on-the-job training and instructor-led training content.
• Support assignment profile streamlining and curriculum architecture projects.
• Coordinate instructor-led classes including visitor registration, rosters, room arrangements, and surveys.
• Manage and coordinate post-training surveys.
• Organize data and process metrics for reporting and analysis.
• Collaborate with teams to update and improve training programs based on survey results.
• Support global initiatives and implementation activities related to learning and development.
• Ensure uninterrupted support for manufacturing learning and development operations.

Should Have:

• Experience supporting learning and development initiatives in a manufacturing environment.
• Ability to coordinate multiple training and administrative activities simultaneously.
• Strong organizational and communication skills.
• Experience working with learning management systems and documentation platforms.

Skills:

• Learning and development support.
• Training coordination and administration.
• Curriculum and training matrix management.
• Learning Management System reporting.
• Service request management.
• Training documentation and process improvement.
• Data organization and process metrics analysis.
• Communication and stakeholder coordination.

Qualification And Education:

• Experience in learning and development, training coordination, or administrative support preferred.
• Experience supporting manufacturing or operational training environments preferred.