Product Owner

Product Owner

ScanSource is seeking a strategic, value driven, execution-focused Product Owner to lead and own the vision, roadmap, and delivery of scalable software platforms and solutions. This role is accountable for maximizing value across the full product lifecycle by translating business strategy, partner needs, customer experience goals, and operational requirements into a well-defined, prioritized product backlog. The Product Owner will serve as the primary decision-maker for product scope, priority, and aligns closely with technical teams ensuring products are built for scale, reuse, adoption, and measurable business impact across a multi-partner ecosystem.

Key Responsibilities

• While serving as the voice of the customer, own the vision, strategy, roadmap, and backlog for software platforms and solutions ensuring alignment to business objectives, partner growth goals, and customer experience priorities.
• Facilitate intake, prioritization, governance, and cross-functional decision-making to align stakeholders and maintain delivery momentum.
• Lead product discovery with stakeholders, users, and cross-functional teams to identify opportunities, validate needs, and define scalable platform capabilities.
• Define high-quality business requirements, user stories, acceptance criteria, and success measures that enable efficient execution and strong delivery outcomes.
• Drive the design and evolution of reusable platform capabilities while balancing standardization with configurable partner-specific needs.
• Partner closely with technical development, architecture, QA, operations, and support teams to clarify requirements, resolve issues, and deliver intuitive, scalable, and supportable solutions.
• Define, track, and communicate product KPIs, adoption metrics, and business value measures to guide prioritization and continuous improvement.
• Coordinate dependencies, risks, and release readiness across teams, systems, vendors, and partner stakeholders.
• Support rollout, change management, documentation and ongoing optimization to drive successful adoption and long-term product value realization.

Required Qualifications

• Bachelor's degree in business, Computer Science, Engineering, Information Systems, or a related field.
• 7+ years of experience in product ownership, product management, business systems, or platform delivery roles, with demonstrated success leading complex, cross-functional initiatives.
• Proven experience owning and prioritizing product backlogs, writing high-quality business requirements and user stories, and defining acceptance criteria that drive strong delivery outcomes.
• Experience with platform-based products, B2B commerce, partner ecosystems, channel operations, or enterprise application software solutions supporting multiple user groups and business models.
• Strong understanding of Agile product delivery, backlog management, release planning, and stakeholder governance.
• Demonstrated ability to translate strategy into executable roadmaps and detailed requirements while maintaining focus on customer value and measurable results.
• Excellent communication, facilitation, and influencing skills, with the ability to work effectively across business and technology teams.
• Strong analytical and problem-solving skills, including experience using data and metrics to drive prioritization and continuous improvement.

Preferred Qualifications

• Advanced degree in Business, Technology, or a related field.
• Experience with integrations, workflow-driven platforms, and scalable process design.
• Experience supporting partner-facing, channel, or marketplace platforms in a multi-partner environment.
• Relevant certifications such as Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), SAFe Product Owner/Product Manager, or equivalent.

Work Environment, Reporting & Governance

• The Position will be based in our Greenville, SC HQ
• Reports to the Director of Product Experience.
• Serves as the primary business owner for platform requirements, backlog prioritization, release readiness, and acceptance of delivered capabilities.
• Partners with project, business and technology leadership through established governance forums, steering committee reviews, and executive updates.

Why Join ScanSource?

• Lead high-impact transformations and platform initiatives that will shape the future of partner engagement, digital operations, and scalable growth.
• Influence the strategy and delivery of platforms designed to support multiple partners, programs, and evolving business needs.
• Collaborate with business, technology, UX, operations, and executive leaders in a highly visible role with enterprise impact.
• Grow your leadership and product management capabilities while driving meaningful outcomes for partners and the business.

Compensation

Compensation Range: $120,000-$130,000

Actual annual salary offered to a candidate will be based on a number of variables including work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer. This position is not eligible for a variable pay component as part of the hiring range.

While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, and a 401(k) plan with matching provision. Outside of CA, ScanSource grants 128 hours of paid time off (PTO) each calendar year (prorated for date of hire). In the state of CA, employees accrue a set number of hours each pay period equaling the same 128 hours of PTO. ScanSource also celebrates 10 paid company holidays.

ScanSource, Inc. is an Equal Opportunity Employer

EOE/M/F

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.