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Library Technician IV

Syracuse University

Posting Details

Posting Details


Job #
042905


Department Code
20631-5450


Department
SU Libraries - Bargaining Unit


Job Title
Library Technician IV


Location
Syracuse, NY


Campus
Syracuse, NY


Commitment to On-Campus Experience


Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.

Pay Range
$24.361 per hour


Pay Determination


Pay rates for union positions at Syracuse University are based contractual requisites.
This posting is for a Schedule B position. The hourly rate is $24.361.

Staff Level
27


FLSA Status
Non-exempt


Hours


This position will work Schedule BThe hours are 37.5 hours per week with the below shifts:
  • Regular hours: Monday-Friday 9:00 am - 5:00 pm, or 8:30 am - 4:30 pm
  • Summer hours: Monday-Friday 8:30 am - 4:30 pm, or 8:00 am - 4:00 pm

(All days and hours subject to change)

Job Type
Full-time


Unionized Position Code
UL


Job Description


The Acquisitions and Cataloging department at the Syracuse University Libraries is searching for a Library Technician. This position is primarily responsible for the tasks supporting the purchase of library collections materials, including but not limited to books, videos, films, other audio-visual materials, journals and databases in all formats.

Individuals in this position will work with Libraries' staff within and external to the acquisitions & cataloging department to research materials, finding identifying information, publishers and vendors to purchase/subscribe/license materials from.

Under general guidance, utilizes a specialized knowledge of subjects, computer applications, or disciplines that apply to library processes and/or services or provides specialized knowledge of library functions. Utilizes a variety of systems and resources to provide access to library collections and performs the more complex technical functions requiring proficiency with technical protocols, digital technology, and data manipulation skills. Exercises initiative and independent judgment when providing service or interpreting, analyzing, and applying policies and procedures. Routinely analyzes problems that may impact other Library departments or the organization, and /or external parties and organizations.

Education and Experience

Required qualifications:
• Associate degree and at least 2 years of work in a public service setting, or an equivalent combination of education and experience.

Desired qualifications:
• Library experience preferred but not required.
• Prior experience in public service or customer service preferred.
• Experience in an academic library with an acquisition's focus.

Skills and Knowledge


Best combination of:
• Significant understanding of
o Academic library acquisitions models.
o Ledgers and Funds structures.
• Ability to
o Use/learn library/university specific technology, current library ILS Alma.
o Use/learn standard office software (ex: Microsoft Office 365 suite) and hardware (PC, printer)... o Problem Solve.
o Possess a strong work ethic, including excellent time management, punctuality, reliability, and ability to prioritize tasks and projects.
o Strong customer service skills and commitment to providing service effectively in a diverse environment.
• Demonstrated
o Attention to detail, maintain a level of accuracy and organization in work.
o Good communication in person, over the phone and in writing.
o Ability to work independently, under general supervision.
o Ability to prioritize work and use time efficiently.

Responsibilities
• General Department Support
o Effectively and efficiently process requests/transactions in all areas.
o Respond promptly to all departmental communications.
- Receives requests for library materials, performs pre-order research for local holdings, identifies vendors, places order.
- Compares vendor information in local system to ensure timely payment, obtaining and completing necessary payment paperwork.
- Monitors open orders - communicating internally (staff & faculty) and externally (vendor) to provide updates on status of requests, orders and payments.
- Maintains records of purchases in library system and Spreadsheets.
• General Information Services Perform troubleshooting of issues.
• Technology Services Perform troubleshooting of issues.
• Reconciles monthly credit card statement using university system to accurately assign funds to expenditures.
• Assists with day-to-day and special acquisition projects.
• Participates In library-wide teams/initiatives/projects.
• Other duties as assigned.

Physical Requirements
• Cognitive, auditory, verbal ability sufficient to receive information from and respond to inquiries/requests from staff and clients, etc.
• Hand and wrist dexterity, fine motor skills (e.g., for data entry, materials processing etc.)
• Visual and cognitive capability sufficient to see, read titles and materials, follow instructions.

Tools/Equipment
• Use PCs running Windows 11 operating systems, MS Office Suite 365, web browser, other Windows applications, and library systems software.
• Operate digital copiers and scanners for digital scanning and electronic delivery of library materials.
• Experience with data manipulation, including consolidating, manipulating, interpreting, and reporting.

Application Instructions


Please submit an online application.

About Syracuse University


Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University's 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit

About the Syracuse area


Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement


Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans


Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University's contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Respectful and Welcoming Community


Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.

Quick Link




Job Posting Date
07/01/2026


Application Deadline

Full Consideration By

Job Category
Union/Bargaining Unit


Message to Applicants


Applications will be accepted on a rolling basis until the position is filled.
Vacancy posted 2 days ago
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