Shipping/Receiving Lead

Job Title: Shipping/Receiving Lead
Location: Chattanooga, TN
Type: Direct Hire


Responsibilities

• Manage incoming and outgoing shipments, verify order accuracy, and prepare parts for delivery.
• Receive, inspect, and accurately count incoming orders; verify quantities and items against vendor-supplied paperwork.
• Document and record shipments using computer systems; ERP experience is a plus.
• Prepare parts and materials for shipment, selecting the most efficient and secure packaging method based on size, weight, material, and fragility.
• Coordinate outbound shipments and determine the best shipping method depending on part specifications and delivery requirements.
• Set up and manage shipments using 3PL/3PL-related web portals, email communication, or logistics partners (experience preferred but not required).
• Operate material-handling equipment including forklifts; overhead crane experience is a plus.
• Assist with warehouse tasks such as light carpentry, packaging fabrication, and use of hand and power tools.
• Communicate with internal departments to resolve discrepancies, damages, or shipping issues.
• Collaborate with external vendors, carriers, and 3PL partners when needed.
• Adapt quickly to changing priorities, balancing multiple tasks while maintaining accuracy and efficiency.
• Work overtime as required, including occasional extended hours to support business needs.

• Basic Windows computer proficiency, including Outlook, Word, Excel, and Access.
• Ability to perform accurate counts and verify orders with a high level of detail.
• Forklift operation experience required; overhead crane experience a plus.
• Experience using hand power tools; basic carpentry or woodworking experience preferred.
• Ability to prepare shipments and determine appropriate shipping methods based on part characteristics.
• Ability to multitask and adjust priorities in a fast-paced environment.
• Willingness to work overtime as needed.
• Strong communication skills and the ability to work with various internal teams to resolve issues.
• Ability to remain organized and efficient when shifting between tasks or responding to urgent needs.
• Experience with ERP/Warehouse Management Systems (preferred).
• Overhead crane operation (preferred).
• Basic carpentry for building custom shipping crates, pallets, or packaging structures (preferred).
• Experience setting up shipments through 3PL web portals or via email (preferred).

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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