Student Development Manager

Job Description

Job Description

The Dinerstein Companies (TDC) is hiring a Student Development Manager to manage the initial lease-up of owner-managed student housing communities within the TDC portfolio. This position reports to the National Director of Student Development and will oversee the implementation of brand awareness, marketing, and pre-leasing strategies at development properties. The Student Development Manager will work closely with the National Director of Student Development, Strategy Manager, and Marketing team to ensure consistent implementation of TDC policies, procedures, and lease-up strategies. 

Core Responsibilities

The Student Development Manager will lead the lease-up efforts at development properties within The Dinerstein Companies’ growing portfolio of student housing communities. This role assumes ongoing relocation to new markets and may at times require work on more than one lease-up, based on market-specific timing and property delivery schedules. The Student Development Manager will be the leader of the on-site marketing and leasing efforts and will work closely with the company’s marketing, accounting, human resources, management services, and technology support teams to ensure the successful lease-up of the property.

• Collaborate on the design and layout of the temporary leasing office, model unit staging, and signage opportunities
• Participate in the creation and review of all collateral, print work, and promotional materials for the initial property launch
• Identify opportunities for brand awareness efforts leading up to and following the opening of the temporary leasing office
• Manage property positioning in the market through social media postings, marketing events, and advertising efforts
• Effectively maintain product knowledge of community and competitive evaluation of market trends
• Oversee the hiring, onboarding, and training of the Leasing Manager and part-time Community Assistants and Marketing Assistants
• Ensure consistent implementation of TDC polices & procedures, with on-going training for reporting staff members
• Maintain ongoing communication with the National Director to effectively execute the property’s marketing and leasing strategies
• Analyze the property’s leasing, revenue, and digital marketing reports and provide feedback to tailor the lease-up strategy
• Address and resolve customer service concerns in a timely and professional manner to uphold the TDC core values 
• Process vendor invoices and maintain vendor contracts for property expenses and budget/revenue forecasts

TDC Student Team Member

As the on-site leader for development projects, the Student Development Manager will work closely with National Director of Student Development, Portfolio Directors, Strategy Managers, Marketing Coordinators, and site-specific Project Managers on current and future development projects. This role requires participation in bi-annual managers meetings and ongoing communication with the entire TDC Student Team with a focus on making The Dinerstein Companies the country’s premier student housing management company.

• Participate in the opening of new student developments as they are added to the operating portfolio
• Assist in updating policies, procedures, and systems to increase efficiencies for on-site leasing teams
• Travel to new development markets to participate in planning, pre-launch, and property positioning efforts
• Collaborate on market research efforts into current and future development markets to develop data-drive leasing strategies
• Identify best practices in brand awareness, marketing, and leasing efforts to be implemented in portfolio-wide efforts
• Assist in the onboarding of the property’s Community Manager once hired for the transition to opening and building operations

Qualifications & Requirements 

The ideal candidate for the Strategy Manager role would have the following qualifications:

• Bachelor’s degree with 3+ years of professional experience
• 2-3 years of experience in student housing, ideally with lease-up projects
• Willingness to re-locate and travel based on Development assignment
• Experience successfully managing an on-site team
• Willingness to learn new software or cloud-based programs that improve leasing efficiencies
• An interest in assisting in portfolio-wide initiatives outside of the assigned properties
• Experience communicating with a diverse set of audiences, including residents, parents, staff, executives, and partners

About The Dinerstein Companies

The Dinerstein Companies (TDC) has been building and managing the nation’s finest apartment communities for over sixty years with a focus on quality, integrity, and sustainability. As one of the nation’s largest developers of multi-family and student housing, TDC has completed over fifty-two thousand apartments units in twenty-six states. The company is also one of the leading “green” developers in the country with a total of $1.3 Billion in LEED product completed or currently under construction. Whether it’s luxury mid-rise, high-rise conventional, or the most innovative off-campus student housing, TDC has the experience, expertise and reputation for developing the best properties possible. 

TDC has directed the leasing and management at more than 46 locations in 28 states, with most student locations adjacent to the nation’s largest public universities. Since 1997, TDC has been among the largest managers of new student lease-ups in the country and is recognized as a premier student housing manager and pioneer. Our sophisticated midrise properties are primarily urban developments built in the best markets ideal for convenience, walkability, transportation, and retail. The Management Team is involved throughout the entire process of pre-construction and development to ensure we build with our customers’ needs in mind.

Our Mission Statement:

To do right— by our residents, our employees, and our partners.

To improve the areas in which we work.

To develop sustainable communities that endure.

Why Join The Dinerstein Companies 

We are an experience company. Not a management company. 

We wake up each day with a renewed mission towards genuine hospitality and authentic care. We seek to build and encourage relationships that create lasting memories. People will know why we love our work by the way they feel after each encounter with our team and our communities. The extra degree of customer service makes all the difference. TDC looks for dynamic individuals who are eager to be the face of our company, brand, and property in the markets that we serve. Team members should embody the Core Values of The Dinerstein Companies: 

We set the bar really, really high

We are committed to the highest standard of excellence. Expect the best, bring out the best. 

Deliver the extra degree of service

Our culture is modeled around the 212&degree; of Service. One extra degree makes all the difference.

Be the real deal

Trust and integrity fuel every decision we make. We have high moral standards and choose to do the right thing. Every time.

Create win-wins

Our Business is all about partnerships. We believe in "win-win" for our residents, team members and contractors.

Think Safety

We are committed to safety in every part of our business.

In it for the long haul

We make each decision with the long-term in mind even when the quick-fix is in clear view. 

We don't stop until we win

We take pride in our ability to never let a problem get the best of us. Rise up to the challenge and compete. 

Celebrate Success

We take the time to appreciate and recognize our team members' accomplishments and successes.