Server

Server, DoubleTree by Hilton Madison East

Join a 2025 USA Today Top Workplace Winner!
Starting at $15.00/hour, experienced candidates may qualify for a higher wage
Flexible availability required on Monday to Friday, Weekends, and Holidays

Open to Morning shifts from 6 am to 11 am


** Customer service-facing experience and Fluency in Spanish required **

Why You'll Love Working Here

The Server position is more than a job, it's a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility.

We take great pride in the inclusive environment we've created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the DoubleTree by Hilton Madison East

How do I make an impact on my team?

Serve up a memorable dining experience as a Server, taking orders, delivering food and drinks, and ensuring every guest enjoys friendly, attentive service.

• Greet every guest with a friendly smile and welcoming attitude
• Take dining room and room service orders; communicating them to the kitchen through the point-of-sale system; follow-up directly with cooks as needed
• Check in frequently with guests to ensure all needs and expectations are being met
• Prepare checks and post payments using the point-of-sale system
• Remove dishware from tables/counters during the dining experience as well as at the end; take them to the kitchen for washing
• Clean and sanitize the service and guest areas of the restaurant as needed

What does success look like in this role?

• Three or more months of restaurant experience
• Motivated to maintain an excellent customer service reputation
• Strong oral communication and interpersonal skills
• Strong attention to detail
• Ability to work effectively and efficiently in a fast-paced setting

What Will You Get At NCG Hospitality?
The DoubleTree by Hilton Madison East is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties.

Career Development

• Personalized career pathing and skill development
• Leadership and mentorship programs
• Educational and certification reimbursement

Team Member Perks

• Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
• Catch of the Day - earn bonuses for going above and beyond to support team and guests
• Everyone Sells - earn cash for bringing in business to our properties
• Paid Volunteer hours - Earn money for community service

Health & Wellness Benefits

• Medical, dental, and vision plans
• Paid sick time and Paid Time Off
• Virtual telehealth access and employee assistance resources
• Monthly health and fitness reimbursement programs

Financial Support

• Same-day pay options
• Referral bonus - earn cash for bringing great team members
• 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%

Ready To Grow With Us?

Visit ncghospitality.com to explore all current openings and view this short video on .


NCG Hospitality is proud to be an Equal Opportunity Employer.

Compensation: $15.00 per hour