Director of Assisted Living
Symphony Care Network, LLC.
Description
Job Title: Director of Assisted Living
Location: AL
Department: Assisted Living
Reports to: Administrator
FLSA Status: Exempt
Position Summary:
To oversee and manage the daily operations of the assisted living and memory care Inns, through the implementation of goals and policies of the Facility and Department of Nursing at the management level. To develop a cohesiveness unit and a continuity of care for guests; to maintain organization and supervision of the unit while delivering optimum level of care. This involves supervision of the unit on a twenty-four (24) hour basis, seeing that each shift promotes continuity of care.
Principal Duties and Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Collaborates with the Director of Nursing and Administrator relating to day-to-day operation of services in the Assisted Living.
- Ensures that each resident’s pre-admission screen is completed prior to move-in. Monitors routinely for changes in condition to ensure changes are addressed.
- Directs the Assessments of Residents to determine the initial and ongoing needs of the residents’ medical and personal care requirements.
- Assists Residents with Activities of Daily Living (ADL), including but not limited to bathing, dressing, grooming, dining, etc.
- Ensures that the care plans are updated timely, and documentation is completed promptly.
- Directs and ensures that documentation is completed, and changes are addressed relating to Resident needs.
- Leads and assists in the development of the service plan in conjunction with the resident/family and ensures communication of the plan to care givers.
- Facilitates the Assisted Living Resident Meeting and follows-up with feedback and concerns in a timely manner.
- Coordinates all pharmacy/medication needs and ensures compliance with State regulations and Company policies and procedures.
- Serves as liaison to provide communication between the Resident, Health Campus and external health care providers, family members and referral sources to ensure achievement of the optimum effort in meeting the health-related needs of the Residents.
- Supervises, assists, and participates in performing treatment regimens per physician orders.
- Leads and ensures Resident medical records and chart information are maintained according to State guidelines.
- Assists in training of caregivers in the provision of activities of daily living assistance, pharmacy/medication policies and procedures, infection control, dietary issues and all other health related training needs that impact on meeting the needs of the residents, and state regulations.
- Leads the interview and selection process for staff in the Assisted Living unit from recruiting to interviewing to onboarding to orientation and training of new employees.
- Ensures that employees’ need for CPR/First Aid training meets state regulations and company policies and procedures.
- Ensures all orientation and training requirements are met as required by the state regulations and company policy and procedures.
- Serves as weekend management and provides coverage and on-call duties on a rotating basis or as needed. Communicates and interacts effectively and tactfully with Residents, visitors, families, peers and supervisors.
- Reports all hazardous conditions, damaged equipment and supply issues to the supervisor.
- Communicates and interacts effectively and tactfully with Residents, visitors, families, peers and supervisors.
- Attend staff meetings and in-services as requested. Attends in-service and education programs and attends continuing education required for maintenance of professional certification or licensure.
- Answers and respond to call lights promptly and courteously when working in resident care areas
- Reports all resident concerns to the appropriate department head.
- Perform job duties while operating in compliance with federal and state laws/regulations, and facility policies and procedures.
- Regular and reliable attendance.
- Perform other tasks as required.
- Ability to work with residents who may have cognitive, behavioral, or physical impairments.
- Ability to work in potentially stressful or emergency situations.
Supervisory Responsibility:
This position directly supervises the caregivers and is responsible for the operations on the Assisted Living unit(s). Supervisory responsibilities include interviewing, hiring, and training employees; labor management, scheduling, planning, assigning and directing work; receiving calls and finding replacements for absent staff; preparing performance evaluations; receiving and resolving employee complaints; monitoring and correcting job performance of employees; and disciplining employees up to and including discharge.
All employees are expected to lead by example, demonstrate professionalism, support their supervisors and leadership team, and contribute positively to the success of the team and organization.
Requirements
Required/Desired Qualifications:
Education, Training, and Experience:
- Bachelor’s degree in healthcare administration, nursing, gerontology, social services, business administration, or a related field preferred.
- Current professional license or certification applicable to the position and required by state regulations, if applicable.
- Minimum of 3–5 years of experience in assisted living, senior living, long-term care, healthcare, or a related setting, with progressive leadership or supervisory experience preferred.
- Demonstrated experience supervising, coaching, and developing employees.
- Experience with assisted living regulations, resident rights, care planning, medication management, and quality assurance processes preferred.
- Working knowledge of applicable federal, state, and local laws and regulations governing assisted living and senior care.
- Experience managing staffing, scheduling, budgets, and operational functions within a senior living or healthcare environment preferred.
Specific skills, knowledge, and abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Strong supervisory and leadership skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with Microsoft Office Suite or related software.
Other Special Requirements:
- Ability to work nights and weekends to accommodate the needs of the residents.
- Tolerate potential exposure to blood, body tissues, and fluids with occasional exposure to hazardous materials and infectious diseases.
- Manual dexterity that is required to operate modern office equipment.
- Ability to travel as needed or assigned.
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