General Manager | Boutique Dog Hotel

Job Description

Job Description

At Yardstick, we’ve defined dog hospitality.

We're a boutique, suites-only dog hotel built around personalized care, elevated service, and a calmer, more thoughtful experience for both dogs and their humans. We're excited to bring Yardstick to Raleigh as we establish our newest market. As we continue to grow, we're building a leadership team that will help shape our future in the Raleigh area.

We're looking for a hands-on leader who enjoys building strong teams, creating exceptional guest experiences, and helping establish Yardstick in a brand-new market.

Interested in Relocating? We welcome applicants from across the United States who are excited to relocate to the Raleigh area. If you're looking for an opportunity to join a fast-growing company and lead one of our newest locations, we'd love to hear from you. Relocation assistance may be considered for the right candidate.

What We’re Looking For

• 5+ years of leadership or people management experience
• Strong operational and organizational skills
• Excellent communication and customer service abilities
• High integrity, reliability, and accountability
• Comfortable in a hands-on, fast-paced environment
• Excited by growth and motivated by ownership and responsibility
• Pet industry experience is a plus, but not required 
• Availability to work nights, weekends, and holidays as needed (we’re open 365 days a year)

What You’ll Do

• Lead the opening and day-to-day management of our new Franklin location 
• Hire, train, and develop a team of approximately 12 full- and part-time employees 
• Create a strong team culture centered around hospitality, accountability, and care 
• Own scheduling, labor management, and daily operations 
• Deliver exceptional customer and guest experiences 
• Maintain a safe, clean, organized, and well-run facility 
• Oversee inventory, supply ordering, and facility upkeep
• Build relationships within the Franklin community through outreach and local partnerships 
• Work closely with leadership on operational improvements and company growth initiatives

Compensation & Benefits

• Target compensation of approximately $65,000 annually, including performance-based bonus incentives
• Relocation assistance may be available for qualified candidates
• Medical, dental, and vision insurance
• Paid time off

Location: Raleigh, NC (27615)

Keywords: dog hotel, pet resort, dog boarding, dog daycare, kennel manager, animal care, pet services, operations manager, hospitality manager, veterinary technician, vet tech, dog trainer, dog groomer, pet hospitality