BINGO CLERK

Job Description

Job Description

JOIN A WINNING TEAM!

Are you looking for an exciting and fulfilling career opportunity? Join us at Grand Traverse Resort & Casinos and start a career that will provide you with rewarding opportunities and unforgettable experiences.  Our mission is to provide economic stability for the Grand Traverse Band of Ottawa & Chippewa Indians, by emphasizing on our core values of Fun, Integrity, Communication, and Teamwork.

As part of our team, full and part time employees will enjoy the following benefits and perks: 

• One FREE meal per shift
• 401K with match (after 1 year) plus weekly contributions
• Weekly Pay Days and Daily Pay Available
• Paid Time Off (PTO), Paid Holidays & Jury Pay
• Voluntary Vision
• Voluntary AFLAC Plans Available
• Employee Referral Program
• Gas Discounts at our Markets
• Cannabis Store Discounts
• Giftshop and Food Discounts
• Employee appreciation events and prizes

In addition, full time employees are eligible for the following: 

• Competitive Medical, Dental, Prescription Plans
• Paid Bereavement 
• Life Insurance Coverage
• Voluntary Short and Long Term Disability Coverage
• Voluntary AFLAC Plans Available

Seasonal employees contact the Benefits Department for eligible benefits and perks!!

We look forward to having you join our team and being a part of our mission

SUMMARY

This position is responsible for balancing all money and packs, returning unsold items to paper room, maintaining the general cashier area, working booth/bingo floor to sell game squares, assist customers in the proper process of playing, assist the Bingo Caller in identifying bingo winners, and stocking all products as necessary for next session. 

ESSENTIAL JOB FUNCTIONS

• Counting and signing receipts for all papers and banks from paymaster accurately and timely.  
• Greet customers in a friendly, helpful manner, moving people through lines quickly into the bingo hall.  
• Sell bingo papers; booth and floor. 
• Balance papers and money at closing of session. 
• Explain various bingo games to customers
• Collect winning bingo games and assist customer in stopping the bingo caller in the allotted time frame.     
• Advise management of possible cheating or suspicious behavior.  
• Clean and reset/restock bingo hall at end of shift      
• Willingness to cross-train and provide support in related areas of operations.
• Other duties as assigned by manager/supervisor.

OTHER NECESSARY SKILLS AND ABILITIES

• Must have excellent customer service and communication skills both verbal and written.  
• Must be a team player with a positive attitude.  
• Must be highly organized and able to handle multiple tasks at one time. 
• Must possess the ability to work with various personalities while maintaining impartiality.   
• Must respond to supervisory guidance and assignments and accept feedback in order to learn new, updated information.  The needs for quickness and ease of adjustment to the work environment and flexibility to change are essential in this position.  
• Must possess good hand-eye coordination, be professional in appearance and manner, and possess a pleasant and clear speaking voice.  

EDUCATION / EXPERIENCE

Must be 18 years of age with a High School Diploma, GED preferred .  A general knowledge of bingo and previous money handling experience preferred.  

EQUIPMENT TO BE USED

Computer, Calculator, Point of Sale System (POS) Micros, Power Box

TYPICAL PHYSICAL DEMANDS

Must be able to move fast for long periods without tiring easily.  Will be required to carry up to 40 lbs. and be able to stand and/or walk for extended periods of time.  May also be required to climb a ladder, reach, bend, stretch, kneel, crawl, and lift on occasion.     

TYPICAL MENTAL DEMANDS

Must be able to effectively handle stressful and compromising situations while remaining focused and professional.  Must be able to deal with difficult people without losing perspective.  Must be able to work productively under strict time restraints with variable deadlines.   

WORKING CONDITIONS

Must be able and willing to work in a crowded, loud and smoking environment.  Must be able to handle being under constant surveillance. May be required to work in a confined space.  Must practice all safety policies, procedures and standards as set by OSHA.

COMMENTS

Native American and Tribal Preference will apply.   Must be able to pass a background investigation and a drug and alcohol urinalysis as a condition of employment. Must be able to work flexible hours, nights, weekends and holidays. Take on additional responsibilities when asked.  Must adhere to company policies regarding strict confidentiality.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.   Management retains the right to add or to change the duties of the position at any time.  Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Director of Human Resources.