Quality Assurance & Customer Experience Analyst
$20 - $25 per hourASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, seeks a Quality Assurance Analyst to monitor customer interactions and analyze feedback to enhance overall customer experience. This role requires strong analytical skills, exceptional problem-solving abilities, and experience in quality assurance programs. With responsibilities that include training agents and coordinating with internal teams, this position is vital for maintaining departmental quality standards. Compensation ranges from $20.00 to $25.00 per hour based on experience and qualifications. #J-18808-Ljbffr
Vacancy posted 1 day ago
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