Storage Engineer

Position SummaryThe Storage Engineer is responsible for the design, implementation, administration, and optimization of enterprise storage infrastructure supporting mission-critical systems across on-premises and hybrid cloud environments. This role ensures the availability, performance, scalability, resiliency, and security of storage platforms including SAN, NAS, and cloud-based storage solutions.The ideal candidate is a hands-on technologist with experience in enterprise storage platforms (e.g., Dell EMC, NetApp, Pure Storage), strong troubleshooting skills, and a passion for delivering highly reliable, high-performing infrastructure solutions in a fast-paced environment.Essential ResponsibilitiesDesign, implement, configure, and maintain enterprise storage infrastructure including SAN, NAS, and cloud storage platformsAdminister storage systems including provisioning, replication, snapshots, and data lifecycle managementManage and support storage arrays (Dell EMC, NetApp, Pure Storage, HPE, or similar platforms)Monitor storage performance including IOPS, latency, throughput, and capacity utilization; implement optimization strategiesPlan and execute storage provisioning for applications, systems, and business initiativesSupport and maintain backup, recovery, and disaster recovery (DR) solutions to ensure business continuityTroubleshoot and resolve complex storage, performance, connectivity, and data integrity issuesImplement and maintain storage security controls including encryption, role-based access control (RBAC), and data retention policiesCollaborate with server, virtualization, database, network, and cloud teams to ensure seamless infrastructure integrationSupport hybrid cloud storage integrations (AWS S3, Azure Blob, storage gateways, and cloud backup solutions)Automate storage administration tasks using scripting tools (PowerShell, Python, Ansible) and Infrastructure as Code (IaC) practicesParticipate in infrastructure lifecycle management including hardware refreshes, firmware upgrades, migrations, and decommissioningDevelop and maintain storage documentation, runbooks, and operational proceduresEnsure compliance with regulatory and security standards including SOX, PCI, and IT General Controls (ITGC)Participate in on-call rotation and provide 24/7 support as requiredOther duties as assignedMinimum Experience and QualificationsBachelor’s degree in computer science, Information Systems, or a related discipline; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experienceThree (3) years of experience administering enterprise storage systems in a production environmentHands-on experience with SAN and NAS technologies (Fiber Channel, iSCSI, NFS, SMB/CIFS)Experience with enterprise storage platforms (Dell EMC, NetApp ONTAP, Pure Storage, HPE, or similar)Experience with backup, recovery, and disaster recovery (DR) solutionsUnderstanding of storage performance metrics including IOPS, latency, throughput, and capacity planningExperience supporting storage in virtualized environments (VMware vSphere, Nutanix, Hyper-V)Basic scripting or automation experience using PowerShell, Python, or similar toolsStrong troubleshooting, analytical, and problem-solving skillsAbility to work flexible hours and participate in on-call support rotationsAvailable for occasional overnight travel (10%)Currently in possession of a valid passport or equivalent travel in and out of the United States Must pass a pre-employment drug test. Must be legally eligible to work in the country in which the position is locatedAuthorization to work in the US is required. This position is not eligible for visa sponsorship Preferred Experience and Qualifications:Five (5) years of experience in enterprise storage engineering within a large-scale environmentExperience with cloud storage platforms (AWS S3, Azure Blob Storage, hybrid cloud storage solutions)Experience with automation and orchestration tools (Ansible, Infrastructure as Code)Experience with storage replication, snapshots, de-duplication, compression, and tiering technologiesFamiliarity with container storage solutions (Kubernetes, CSI drivers)Experience supporting high-performance database environments (Microsoft SQL Server, Oracle)Vendor certifications (Dell EMC Proven Professional, NetApp NCDA, Pure Storage Certified, or equivalent)Crewmember ExpectationsRegular attendance and punctuality Potential need to work flexible hours and be available to respond on short-noticeAble to maintain a professional appearance Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standardsWhen working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraftMust be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun Identify safety and security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.EquipmentComputer and other office equipmentWork EnvironmentTraditional office environment Physical EffortGenerally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)CompensationThe base pay range for this position is between $90,500.00 and $128,600.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.