Distribution Associate-(Only W2- only Locals)

Job Description

Job Title: Distribution Associate

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Location: St. Petersburg, FL. (Onsite- only Locals)

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Duration: Long Term

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Only USC/GC on W2

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Job Summary:

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• Under direct supervision, uses basic knowledge and skills gained through on-the-job training or experience to provide mailing services support to associates through out the firm.
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• Guidance is provided to perform varied work that is somewhat routine to support a function or business unit.
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• May have some contact with internal customers to exchange basic information, initiate research and resolve problems.
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• Provide excellent customer service, professionalism, and efficient support.
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Essential Duties and Responsibilities:

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• Applies basic skills and procedures appropriate for the position within assigned functional area.
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• Performs standard duties and tasks, resolving questions and problems.
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• Refers more complex issues to higher level.
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• Processes incoming mail and express packages which include verifying addresses, opening envelopes/packages, determining priority of contents, accurately sort/handle and deliver.
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• Sorts, packages and processes/ships branch and outgoing first class mail neatly and accurately, as well as miscellaneous express shipments. Properly stages all outgoing items for carrier pick up at designated times.
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• Delivers and picks up bulk, special courier and ground packages, archive, paper, office supplies daily. Obtain signatures where required.
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• Answers phone, assists customers/vendors and email inquiries with exemplary Service 1st professionalism.
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• Communicates with higher level associates to ensure clear direction, priority of workflow and timeline for completion.
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• Assists with distribution of mass mailings to branches.
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• Refers maintenance issues to supervisor.
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• Applies organizational policies and procedures.
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• Recommends process improvement opportunities.
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• Operates standard office equipment and uses required software applications.
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• Scans in packages/shipments
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• Performs other duties and responsibilities as assigned.
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Skills:

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Knowledge of:

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• Basic office practices, procedures and methods.
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• Basic mathematical calculations.
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Skill in:

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• Organizational and time management skills sufficient to prioritize workload, handle multiple tasks, and meet deadlines.
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• Operating standard office equipment and using required software applications, including Microsoft Office Applications (Word, Excel, and Outlook).
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• Demonstrating sensitivity to customer needs (both internal and external) and proactively address customer needs.
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