Business Development Manager

The Business Development Manager drives sales of hosted communications products. This role is responsible for acquiring new customers, generating leads, and building relationships with prospects. They may also sell to defined customers with quotas for new revenue growth and/or product line growth, provide prospective customers with all services offered, work with customers to create solutions for their needs, and consult throughout the sales process. Responsible for onboarding new customers and driving customer relationships at a strategic level. Must be energetic, well-spoken, and eager to close sales and increase revenue. They will model the appropriate behavior regarding Optus’ Core Values and Code of Ethics Policies and support Optus’ team approach to Quality.

For candidates outside of driving distance to our office, this role may be offered as a remote opportunity.

RESPONSIBILITIES: 

• Entering project orders

• Process RMA equipment returns for warranty advance replacements and/or account credits.

• Assist with periodic inventories and cycle counting.

• Proficient in using Accounting Seed & Salesforce to accomplish all respective duties

• Follow all processes and procedures

• Other duties or tasks as assigned by Supervisor

REQUIREMENTS: 

• Bachelor's degree (BA/BS).

• 5+ years of experience in new business development; 2-3 years of which was in the telecom or tech industry

• To be successful, the candidate must be a self-starter, driven with a good work ethic

• Up to 75% travel

WHAT WE OFFER:

• Base + Commission

• 401(k)

• 401(k) matching

• AD&D insurance

• Dental insurance

• Disability insurance

• Employee assistance program

• Flexible spending account

• Health insurance

• Health savings account

• Life insurance

• Paid time off

• Professional development assistance

• Referral program

• Tuition reimbursement

• Vision insurance

WHO WE ARE:
We’re not just another IT services firm—we're architects of business transformation. Our cutting-edge solutions and customer-first approach are revolutionizing how businesses connect, communicate, and create value in the digital landscape. As a national leader in IT service delivery, we're seeking sharp, results-driven professionals to join our team and push the boundaries of what's possible.

At Optus, we've cultivated an environment where innovation thrives, collaboration is second nature, and openness drives progress. Our team leverages their expertise and commitment to CX to streamline multi-site enterprise operations, ensuring seamless functionality and instilling confidence in our clients nationwide. By joining us, you'll be part of a dynamic force that's setting new standards in IT service excellence.

PHYSICAL DEMANDS/WORKING CONDITIONS:
As much as 25% travel to customer locations. Ability to read, write, and communicate both orally and written to external and internal customers and employees. Normal vision and normal hearing with or without correction. Ability to lift and/or carry up to 25 lbs., periodically, throughout workday. Ability to stand, walk, sit in one place, squat and kneel continuously throughout day. Ability to reach, bend, and twist continuously throughout day. Ability to use hands for gripping and squeezing, as well as repetitive hand and wrist motions.

“Equal Opportunity M/F/Disability/Vet Employer”