Power Business Intelligence (BI) Analyst

CWS seeks a Power Business Intelligence (BI) Analyst to develop and maintain Power BI dashboards and analytics for the U.S. Customs and Border Protection's (CBP) Network Operations Center (NOC) contract. The Power BI Analyst develops and maintains Power BI dashboards and analytics to support NOC leadership decision-making and contract performance reporting.

Duties & Responsibilities

• Design and implement visual dashboards for performance and SLA reporting.
• Integrate data from ServiceNow, SolarWinds, and other tools.
• Ensure data accuracy and report reliability.
• Conduct trend and predictive analytics to identify performance risks.
• Support automation of reporting processes.

Required Qualifications

• Bachelor's in Data Science, IT, or related discipline.
• 6+ years with Power BI and enterprise analytics tools.
• Strong data modeling and SQL skills.

Preferred Qualifications

• Microsoft Certified Power BI Data Analyst Associate.
• Federal reporting experience.

Place of Performance

• Springfield and Ashburn, VA (with possible travel to Orlando, FL, and other CBP facilities).

Clearance

• Must have favorably passed a full five (5) year background investigation (BI) required by CBP policies and procedures for employment prior to beginning work with CBP.

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected]

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.