Xfinity Retail Service Associate
$17.05 per hourBlueface Ltd
- # Xfinity Retail Service AssociateApplylocations: IL - Homewood, 17741 S. Halsted Street - Retail XFR1337time type: Full timeposted on: Posted Todaytime left to apply: End Date: October 5, 2026 (30+ days left to apply)job requisition id: R442461Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.**Job Summary**The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile. RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services.**Job Description*****\*\*Location: Homewood Xfinity Retail Store - 17741 South Halsted Homewood, IL 60430\*\******Primary Responsibilities — Mobile Focused:****Mobile Activations & Customer Education*** Provide a white-glove experience activating new devices or BYOD to the network.* Guide customers through tablet setup and connectivity options.* Support activation and pairing of wearable devices for seamless use.* Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue.* Demonstrate strong understanding and enthusiasm for technology and act as a go-to resource.* Demonstrate basic features and capabilities of devices to increase customer confidence.**Mobile Escalations*** Troubleshoot and resolve complex device or service issues.* Assist customers in securing accounts, replacing lost or stolen devices, and navigating access recovery.* Use advanced tools to manage escalations.**Mobile Support*** Assist customers with transferring contacts, emails, and media.* Provide password resets with appropriate credential verification.* Activate and configure SIM or eSIM for device connectivity.* Perform in-depth diagnostics to identify and resolve issues.* Process returns or exchanges in compliance with company policies.* Assist with warranty claims and replacement processes.* Ensure devices, counters, accessories, and walkways are clean, functioning, and accessible.* On-Demand Delivery, BAPIS & XM Upsell: Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately, ensuring smooth handoff, and identifying opportunities to upsell accessories or add-ons.**Secondary Responsibilities — When No Primary Actions Occur or on Red Floor:****Customer Check-In*** Provide hands-on demonstrations of devices and features to enhance value.**Operations*** Support store resets for proper merchandising and operational readiness.* Maintain visual standards and product placement for optimal customer experience.* Inspect back-of-house to ensure clean, secure, and properly placed inventory.**Express Transactions*** Facilitate quick device swaps for customers.* Process equipment returns efficiently while ensuring compliance.**Expectations for All Employees*** Understand and follow the Comcast Operating Principles.* Own the customer experience and promote digital options at every touchpoint.* Be an enthusiastic learner and advocate of Comcast products, services, and digital tools.* Win as a team through collaboration and openness to new ideas.* Participate in the Net Promoter System: huddles, callbacks, and feedback loops.* Drive results and operational excellence.* Foster and support a culture of inclusion.* Do what’s right for customers, teammates, communities, and investors.**Disclaimer**This description outlines the general nature and level of work expected and is not intended to be a comprehensive list of all duties or qualifications.**Skills**Communication, Critical Thinking Problem Solving, Customer-Focused, Professional Integrity, Resilience, Self Motivation, Teamwork, Technical Knowledge, Workplace Organization**Compensation**Base Pay: $17.05Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.**Education**High School Diploma / GED (Required)**Certifications** (if applicable)**Relevant Work Experience**0-2 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
- J-18808-Ljbffr Blueface Ltd
Vacancy posted 14 hours ago
Similar jobs that could be interesting for youBased on the Xfinity Retail Service Associate in Homewood, IL vacancy
- Xfinity Retail Service Associate Homewood, Illinois FreeWheelSuggested
$18 - $35 per hour
...fast-growing branded partner for Comcast XFINITY services with locations in 15 states and rapidly... ...growth and is poised to expand its retail footprint to over 200 locations across... ...sales objectives. “Level Up” from Sales Associate to Lead Sales Associate to Senior Lead...SuggestedHourly payFull timeNight shiftWeekend workBlufox Mobile
Hammond, IN7 days ago$31.2k - $41.6k
...schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and...SuggestedHourly payMinimum wageFull timeLocal areaFlexible hoursShift workNight shift$17 - $23 per hour
ALDI is seeking Customer Service Associates to work as Cashiers and Stockers supporting daily store operations in a fast-paced grocery store environment. Associates are responsible for operating the cash register, assisting customers, stocking shelves, unloading deliveries...SuggestedHourly payFull timeShift workDay shiftEarly shiftAldi Inc.
Park Forest, IL4 days ago- O'Reilly Auto Parts is seeking a Retail Service Specialist to support store management in sales, customer service, and store operations. This role will also take on shift management responsibilities in the absence of supervisors. Candidates with strong communication skills...SuggestedShift work
- ...Retail Associate Primary Location: Illinois-Cook-Markham-Canterbury Shopping Ctr IL Work Locations: Canterbury Shopping Ctr IL 2959 W 159th Street Markham 60428 Job: Retail Associate Schedule: Regular Shift: Standard Employee Status: Entry Level Job...Part timeShift work
$18.27 per hour
...#VTeamLife. What You'll Be Doing... As a full-time Verizon Retail Sales Associate, you'll have the opportunity to grow your career with a... ...for cutting-edge technology, and exceptional customer service to expand the Verizon network. # Learn and uncover customers...Hourly payFull timeTemporary workWork experience placementSummer workShift workWeekend workAfternoon shift$17.04 - $25.5 per hour
...Join The Band: Retail Sales Rockstar Wanted! Are you ready to turn your love for music into a retail experience like no other? We'... ...the lookout for a new member to join our team of dynamic Sales Associates! At Guitar Center, we're not just selling instruments; we're...Local area$14 - $21 per hour
Goodwill is seeking Store Clerks / Cashiers to assist with retail store operations, customer service, and processing sales transactions. Store Clerks are responsible for operating the cash register, handling cash and card payments, assisting customers with purchases, answering...Hourly payFull timeShift workWeekend workGoodwill
South Holland, IL4 days ago- ...work in a fast-paced environment and maintain clean places while having friendly faces. They provide fast, friendly, and accurate services for customers. They may perform various duties depending on business needs so flexibility and teamwork skills are important. No experience...Part timeLocal areaImmediate startFlexible hours
- ...and materials retrieval. The role includes processing fines, supervising study spaces, shelf reading, and helping maintain library services and equipment. Strong communication and basic tech skills are required, with hours and duties arranged through the Director of...Part time
$14 - $18 per hour
Tractor Supply Cashiers and Customer Service Associates operate the register, assist customers with purchases and product questions, restock shelves, help maintain store cleanliness, assist with returns and exchanges, and support general store operations. This position...Hourly payFull timeTractor Supply
Matteson, IL4 days ago$15 - $18 per hour
Best Buy Cashiers and Customer Service Associates assist customers with purchases, returns, exchanges, and general product questions while providing a friendly in-store experience. Responsibilities include operating the register, handling cash and card transactions, assisting...Hourly payBest Buy
South Holland, IL4 days ago$15 - $23 per hour
Petco Cashiers and Customer Service Associates are responsible for providing a friendly and helpful shopping experience while supporting daily store operations. Employees operate the register, handle cash and card transactions, assist customers with finding pet food and...Hourly payFull timePetco
Park Forest, IL2 days ago$12 - $15 per hour
...and performance-based raises depending on location and experience. Family Dollar Cashiers are responsible for providing customer service, operating registers, handling cash transactions, assisting customers, stocking shelves when needed, organizing merchandise, cleaning...Hourly payFull timePart timeFamily Dollar
Park Forest, IL2 days ago$15 - $21 per hour
Family Dollar is seeking Warehouse Workers to assist with receiving, storing, picking, packing, and shipping merchandise in a distribution center environment. Warehouse Workers are responsible for unloading trucks, sorting merchandise, scanning inventory, picking store ...Hourly payFull timeShift workNight shiftFamily Dollar
Park Forest, IL1 day ago$13 - $16 per hour
Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware items, answer basic home improvement questions, restock shelves, organize merchandise, and help maintain store cleanliness...Hourly payFull timeFlexible hoursAce Hardware
Matteson, IL4 days ago$13 - $16 per hour
Circle K Cashiers provide fast and friendly service to customers by operating the register, handling cash transactions, restocking shelves, preparing coffee and food items, and keeping the store clean and organized. Employees may also assist with fuel transactions and customer...Hourly payFlexible hoursCircle K
Harvey, IL4 days ago$31.2k - $32.24k
...s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and... ...operations, and fostering a positive, knowledgeable retail environment. Join our team as a Retail Sales Associate, where you'll play a key role in delivering WOW!...Full timeTemporary workPart timeLocal areaFlexible hours$31.2k
...love rewarding our team. • Training & Skills: Not only will you get hands-on experience in retail, but we’ll train you to become an expert in everything from customer service to piercing (yep, we teach you how to do that too!). • A Team That Gets It: Work with a group...Part timeLocal area$31.2k - $40.58k
...this such a special place to work. Job Overview As a Retail Selling Colleague, you blend selling that delivers results with... ...recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth...Full timePart timeAll shiftsFlexible hoursAfternoon shift- ...A Day in the Life: As a Night Stocker, you provide friendly, courteous, and helpful service. You keep the store looking filled and fresh by stocking and organizing merchandise on the shelves. You work with various approved tools throughout your shift Crew, Stocker, Night...Shift workNight shift
Albertsons Companies
South Holland, IL14 hours ago - Job Title: Stocker Employer: Lowe’s Job Description: As a Stocker at Lowe’s, you will be responsible for maintaining inventory levels by restocking shelves and organizing products within the store. You will ensure that all items are displayed attractively and ...
Lowe's
Chicago Heights, IL3 days ago - ...provide friendly, courteous, and helpful service. You keep the store looking filled and... ...partnership with Stream· Flexible work schedules· Associate discounts· Leaders invested in your... ...at the forefront of the revolution in retail. Committed to innovation and fostering a...Minimum wageLocal areaFlexible hoursShift workNight shift
Albertsons
Homewood, IL3 days ago - Job Summary: Stockers at Whole Foods are responsible for keeping the store shelves with fresh product and ensuring that signs and prices are correct. They assist in the backroom and use heavy machinery like forklifts and pallet jacks to bring products to the sales floor...Flexible hoursNight shift
Whole Foods
Hazel Crest, IL14 hours ago - ...Jewel-Osco - JobID: 746378 [Retail Associate / Team Member] As a Night Crew Stocker at Jewel-Osco, you'll: Face merchandise on shelves in a retail grocery store; Open cases of merchandise using a company approved box cutter; Place individual items on shelves in specified...Immediate startNight shift
Jewel-Osco
Homewood, IL1 day ago $16 - $22 per hour
...safety and cleanliness standards. Employees must follow company stocking procedures and safety guidelines while working in a fast-paced retail and warehouse environment. Full-time and part-time employees may be eligible for benefits including health, dental, and vision...Hourly payFull timePart timeShift workNight shiftEarly shiftWhole Foods
Harvey, IL2 days ago- ...BIG Money at Menards! Extra $3 per hour on Sat/ Sun Store Discount Profit Sharing Exclusive Discounts for gyms, car dealerships, cell phone plans, and more! Flexible Scheduling Dental Plan On-the-job training Start building an exciting Stocker, Manufacturing, Retail...Hourly payPart timeFlexible hours
Menards
Matteson, IL2 days ago $16 - $22 per hour
...Whole Foods Market is seeking Cashiers / Customer Service Team Members to assist customers, operate registers, and support front-end store operations. Cashiers are responsible for scanning items, processing payments, assisting customers with questions, handling returns...Hourly payFull timePart timeNight shiftWeekend workDay shiftEarly shiftWhole Foods
Park Forest, IL4 days ago$16 - $21 per hour
...members with purchases, operate registers, and provide customer service at the front end of the store. Frontline Cashiers are... ...needed, and maintaining a clean and organized checkout area. Associates may also assist with self-checkout stations and help members with...Hourly payFull timePart timeSam's Club
Matteson, IL3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Xfinity Retail Service Associate. Be the first to apply!
Related searches
- new home sales associate Homewood, IL
- new home sales assistant Homewood, IL
- retail worker Homewood, IL
- fashion retail sales associate Homewood, IL
- beauty sales associate Homewood, IL
- retail clerk Homewood, IL
- retail sales specialist Homewood, IL
- retail associates Homewood, IL
- retail sales advisor Homewood, IL
- retail consultant Homewood, IL