Business Relationship Manager - Pharma
New York Technology Partners
Lead Business Growth and Service Delivery: Drive the growth and management of engineering, manufacturing, and IoT solutions for pharmaceutical clients, including edge-to-cloud IoT platforms and applications, connected medical devices, digital health solutions, and comprehensive product lifecycle management services. Drive Sales and Revenue Growth: Build and manage a strong sales pipeline, oversee the end-to-end sales process, and convert opportunities into successful engagements to expand market presence and increase revenue across IoT and digital engineering services. Acquire New Clients: Partner with regional sales teams to identify, pursue, and secure new pharmaceutical clients while expanding the organization's customer base and market reach. Provide Industry and Solution Expertise: Apply pharmaceutical industry knowledge to shape tailored solutions, develop compelling proposals, and communicate business value aligned with client priorities and strategic objectives. Lead Market Research and Business Planning: Analyze industry trends, competitive activity, and customer needs to identify growth opportunities and develop strategic sales plans. Strengthen Market Presence: Promote IoT and digital engineering capabilities through industry conferences, trade shows, client workshops, executive briefings, research-based thought leadership, and targeted marketing initiatives. Build Executive-Level Relationships: Establish and nurture long-term partnerships with senior client executives, IT and business leaders, and procurement stakeholders to strengthen client engagement and drive business growth. Develop Account and Go-to-Market Strategies: Create detailed account plans and stakeholder maps, identify high-value opportunities, and collaborate with sales and technical leadership to develop effective market entry and expansion strategies. Manage Account Performance: Track account growth and business performance, lead strategic account reviews, and strengthen client relationships to identify opportunities for service expansion and increased engagement. Represent the Organization in the Industry: Build brand visibility and credibility through industry events, client interactions, professional networking, and thought leadership initiatives. Must-Have Skills Extensive knowledge and experience within the pharmaceutical industry, including an understanding of its business challenges, technology landscape, and evolving market needs. Demonstrated success in account management and client relationship development within the U.S. market, particularly in managing and growing large, strategic client relationships. Excellent communication, negotiation, presentation, and stakeholder management skills, with the ability to influence senior decision-makers and build trusted client partnerships. Qualifications and Experience Bachelor’s or master’s degree in engineering, or a Master of Business Administration (MBA), with at least 13 years of professional experience. A minimum of 5 years of experience managing large client accounts, strategic relationships, and complex business engagements. Strong pharmaceutical industry expertise, with a proven ability to identify business opportunities and align technology solutions with industry-specific requirements. Experience positioning technology and engineering services, developing and presenting proposals, articulating value propositions, building business cases, and structuring complex commercial deals. Strong technical acumen combined with a consultative sales approach, enabling effective discussions with clients on business challenges, technology solutions, and strategic priorities. Ability to assess customer requirements and emerging market needs, then collaborate with technical, engineering, and solution development teams to create innovative, differentiated solutions for the pharmaceutical sector. #J-18808-Ljbffr New York Technology Partners
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