Process Engineer/ Operation [Remote]
SGS Consulting
Remote
- Remote job
Job Responsibilities:
- At least 5 years of healthcare experience.
- 5+ years of process improvement and program management experience.
- 5 or more years’ experience working in either matrix environments or high-collaboration organizations.
- Lean Six-Sigma Certification
- Superior communication skills and experience communicating at all levels of the organization, including the Executive Leadership Team.
- Experience building, developing, and leading high performing teams both directly and indirectly.
- Experience driving long term strategies while delivering on near team objectives.
- Some travel will be required, but likely less than 25%
Skills:
- Clarify purpose and define process start/end points
- Identify stakeholders, SMEs, and decision owners
- SME interviews and working sessions
- Review existing SOPs, job aids, policies
- Map each step (include handshakes, tooling, timing, etc)
- List process steps as RACI rows
- Identify roles or stakeholders as columns
- Assigning Responsible, Accountable, Consulted, Informed
- Walkthroughs with SMEs and leaders
- Confirm step accuracy and accountability
- Resolve conflicts around ownership
- Adjust map and RACI based on feedback
- Finalize and publish process map and RACI
- Link artifacts to SOPs, training, or governance processes
- Confirm process owner and review cadence
- Define how updates will be managed
Education/Experience:
- Bachelor's Degree Required
- Pharmacy Benefit Management Experience
Vacancy posted 27 days ago
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