Housing Loan Specialist

Salary : $52,000.00 Annually
Location : Ed Ball Building - 214 N. Hogan Street, Jacksonville, FL
Job Type: Appointed Employee
Job Number: 2026-07077
Department: NEIGHBORHOODS
Opening Date: 04/30/2026
Closing Date: 6/19/2026 11:59 PM Eastern


Job Description


Are you looking for a position with a work/life balance? Do you want to earn four weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered yes to any of these questions, you need to complete your application now. Work for the city you love!!!

The Neighborhoods Department is actively seeking a Housing Loan Specialist.

Did you know as a City of Jacksonville employee, you would also have 12 paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after 10 years of public service and on-time payments. This position reports to the Affordable Housing Assistant Administrator and is responsible for analyzing income information to include financial statements and verifications of employment.

This position reports to the Affordable Housing Assistant Administrator and is responsible for analyzing income information to include financial statements and verifications of employment.

Examples of Work

• Responds to inquiries for program information.
• Interviews clients to collect data for loan applications.
• Obtains and integrates necessary supporting documents.
• Completes finance work sheets and determines eligibility.
• Underwrites all documentation to determine income eligibility and approves for enrollment in the programs.
• Orders and evaluates title searches and credit reports.
• Assists applicants obtaining documents to clear title, such as death certificates, wills, affidavits, and deeds.
• Acts as a liaison with appropriate financial institutions and community groups.
• Assembles complete loan package with all supporting documentation and makes recommendation for final approval to the Program Manager.
• Prepares closing documentation.
• Counsels applicants with regard to their ability to manage financial resources when necessary.
• Makes presentations to community groups.
• Operates standard office equipment such as personal computer using word, spreadsheet, database, and other related software and copier.
• Demonstrated proficiency in the City of Jacksonville's competencies.
• Performs related work as required.

Open Requirements/Supplemental Information

• Five (5) years of education and/or experience in human services or underwriting.

Preferred

• Experience in finance, accounting, auditing, real estate lending is preferred.

LICENSING/CERTIFICATION/REGISTRATION:

• A valid driver's license is required prior to appointment and must be maintained during employment in this class.
• Must qualify for prior to appointment, obtain, and maintain during employment in this class a City of Jacksonville certification as a public driver.
• May be required to furnish an automobile in good condition for use on City business for which mileage compensation will be paid.

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blackout, is required with your application. U.S. transcripts do not need to be official, but must state your name, the school's name, classes taken, grades received, type of degree, and date degree was conferred. Transcripts outside the U.S. must be converted to U.S. standards.

The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers.To ensure you receive email notifications, be suretomake "" a trusted sender. You may also track the status of your application and see


notifications by logging into your account. For further information regarding the application process. please refer to the Frequently Asked Questions on the website.

Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for post-secondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here:


If a candidate believes he or she was not afforded the veteran's preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:
Florida Department of Veterans Affairs

Attention: Veterans' Preference Coordinator

11351 Ulmerton Road, Suite 311-K


Largo, FL 33778-1630


Email:
The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.
01


Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?

• Yes
• No

02


Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future?

• Yes
• No

03


The budgeted annual salary for this position is $52,000.00. This is not negotiable. If selected, would you be willing to accept this position at this salary?

• Yes
• No

04


This position is located in an office and is not a remote location.

• I have read and understand the above statement.

05


If you have a degree, indicate which degree you have and include any major/minor. If basing qualifications on education, a copy of your college transcript is required with your application.
06


Do you have five (5) years of education and/or experience in human services or underwriting?

• I have 5 years or more.
• I have 1 year of more, but less than 5 years.
• None of the above.

07


Provide a detailed description (at least 3-4 complete sentences) of your experience.
08


Indicate the organization(s) you worked for where you gained this experience.
09


In addition to experience in underwriting and human services, experience in finance, accounting, auditing, real estate lending is preferred. Do you have this type of experience? Select all that apply.

• Finance
• Accounting
• Auditing
• Real Estate Lending
• None of the above.

10


Provide a detailed description (at least 3-4 complete sentences) of your experience.
11


Indicate the organization(s) you worked for where you gained this experience.
12


Do you have a valid motor vehicle operator license that is not under suspension/revocation or restricted under any pending or current citations/court proceedings? Please indicate which license you possess.

• FL Class A Commercial Driver License (CDL)
• FL Class B Commercial Driver License (CDL)
• FL Class C Commercial Driver License (CDL)
• FL Class E Driver License
• GA Standard Driver's License
• GA Class A Commercial Driver's License (CDL)
• GA Class B Commercial Driver's License (CDL)
• GA Class C Commercial Driver's License (CDL)
• License from another State.
• Learner Permit
• My license is currently invalid.
• I do not possess any type of Driver's License.

13


If you have a State of FL license, does your license currently have one or more of these restrictions?

• C or 1 - Business Purpose Only
• D or H - Employment Purposes
• P or 2 - Probation Interlock Device
• S or I - Other Restriction
• Two or more of these restrictions.
• I have an out of state license.
• None of the above.

14


Have you been cited for more than three (3) moving violations, or two (2) at fault accidents within the past 12 months from current date?

• Yes
• No

15


Have you been convicted of Driving-Under-the-Influence (DUI) in any state during the last 36 months from current date?

• Yes
• No

16


Have you been considered a "Habitual Traffic Offender" (HTO) within the past 12 months from current date?

• Yes
• No

17


I consent to the City of Jacksonville using the driver's license information I have provided to access a driver's license report from the Department of Highway Safety and Motor Vehicles. I understand if one was accessed with relation to this application, a copy will be provided to me upon request.

• Yes, the City of Jacksonville has my consent to check my driver's license.
• No, I do not wish to give consent to the City of Jacksonville to check my driver's license.
• I do not possess a valid driver's license.

18


Provide your full Driver's License or Identification number. For out of state license, please include the state. PLEASE NOTE: Florida driver's license numbers are changing. Provide your most recently issued number. If a correct number is not provided, your application will be considered incomplete and may result in disqualification from the selection process.
19


If you are requesting veterans preference, you MUST download the appropriate state of Florida form (even if you don't live in Florida) and attach it to your application. FAILURE TO DO SO WILL DELAY YOUR VETERANS PREFERENCE STATUS.Please download the forms at

• Yes, I am claiming veterans preference and I understand that I MUST download the appropriate form and attach it to my application.
• No, I am not claiming veterans preference and this does not apply to me.

20


If basing qualifications on education, a copy of your college transcript is required with your application. College transcripts do not need to be official, but must state your name, the name of the school, type of degree, classes taken, grades received and date degree was conferred. NOTE: A copy of your diploma does not meet this requirement. Transcripts from colleges outside of the U.S. must be converted to U.S. Standards. If required documents are not provided your application will be considered incomplete and may result in disqualification from the selection process.

• I have read the above statement and understand what is required.

Required Question