Product Manager

Location: 4 days onsite in Denver, Colorado Overview This role drives third‑party partner engagement and interoperability across the Advanced WiFi ecosystem. Focused on improving device performance, connectivity, and customer experience, this position partners closely with device manufacturers, engineering, and operations to identify issues, validate solutions, and influence product roadmap decisions. Key Responsibilities Identify, onboard, and manage strategic device partners (Tier‑1/Tier‑2) Establish engagement models, SLAs, and execute agreements (NDA/Evaluation/Enhanced NDA) Lead ongoing partner governance, scorecards, and business reviews Own testing strategy and execution for major releases and product launches (routers, extenders, CBU) Define device cohorts (mobile, CE/streaming, IoT) and test matrices (bands, DFS, backhaul, roaming, steering) Conduct validation in WiFi Test House; deliver reports, risk assessments, and readiness recommendations Manage intake across production, support, employee feedback, and vendor‑reported issues Lead replication, triage, and RCA with engineering, test teams, and partners Define and validate fixes (firmware, cloud, config) and mitigation strategies Align fix releases with product release timelines and customer impact Ensure partner validation, regression testing, and post‑release monitoring Deliver dashboards and executive updates on trends, KPIs, and issue resolution Provide validation summaries and readiness gates for launches Recommend improvements, pilots, and co‑development initiatives Required Qualifications 7+ years in Product Management, Program/Partner Management, or Technical Account Management Experience in telecom, broadband, or WiFi environments Hands‑on experience with interoperability testing, lab environments, and device telemetry Strong understanding of WiFi technologies (802.11ac/ax/be), DFS, mesh, roaming, and client steering Proven ability to lead cross‑functional initiatives (Engineering, QA, Ops, Legal, external partners) Experience with issue triage, RCA, prioritization, and release coordination Data‑driven mindset with experience building KPIs and insights Tools & Methodologies Jira, Confluence, SharePoint, Smart Sheet Experience with device telemetry platforms and release management tools Familiarity with Plume/OpenSync, CUJO DI a plus Education Bachelor’s degree in Computer Science, Business, Information Systems, or related field (or equivalent experience) EEO Statement: Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Benefits & Perks Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. #J-18808-Ljbffr Brooksource