Retail Sales Associate Part Time

Job Summary Friday and Saturday between 3:45pm and 9:15pm, Sunday between 7:45am and 1:30pm. Responsible for executing Acquisition 365, renewing, upgrading, cross‑selling BJ’s Loyalty Programs, and managing merchandise returns, exchanges, pick‑ups, and general customer service inquiries. Provides excellent and efficient member service. Responsibilities Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience. Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices. Sells BJ’s membership products to potential new and existing members with high energy and determination. Drives toward goal achievement, defined by business established benchmarks and results. Exhibits clear understanding of all BJ’s Membership options and the Co‑Brand credit card. Delivers superior customer service to Members by serving as a first‑line point‑of‑contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look‑up, and pick‑ups. Follows tax‑exempt/resale membership policies in regard to the retention processes and procedures, including monitoring membership renewals and tax‑exempt/resale status. Resolves Member concerns in a courteous and timely manner; escalates issues to PIC and MOD when necessary. Assists with BOPIC (Buy Online and Pick Up In Club) orders for members. Maintains all club policies and procedures. Performs other duties as assigned, including working in other departments as needed. Maintains regular, predictable, full attendance. Qualifications Prior front‑line/customer service or previous sales experience preferred. Results‑driven with proven success in goal achievement. Basic math skills preferred. Computer proficiency preferred. Job Conditions Most of the time is spent frequently remaining in a stationary position on hard surfaces. May need to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping. Occasionally requires lifting objects up to 30 pounds; may require lifting and moving heavy or awkward objects more than 30 pounds with assistance. Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises. May have occasional contact with cleaning agents. Benefits Weekly Pay: Get paid every week so that you can manage your money on your terms. Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household. Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave. Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle. 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older). Employee Stock Purchase Plan: Accumulate funds through after‑tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount. *Eligibility requirements vary by position. Pay Transparency In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. The pay range for this position is starting from $16.50. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. #J-18808-Ljbffr