Insurance Customer Service Account Manager
MICHAEL GEFFRE-Farmers Insurance Agency
Job Description
Job Description
Join us and grow your career to new heights. Michael Geffre-Farmers Insurance Agency in LAGUNA BEACH, California, is looking for a confident, experienced Insurance Customer Service Representative to join our agency as a Account Manager in our Customer Service Department . In this role you will lead our customer service team in providing exceptional customer service to our clients and addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience and lead others to do the same. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!
BenefitsAnnual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Mon-Fri Schedule
Career Growth Opportunities
Hands on Training
Evenings Off
Pay Raise Opportunity
Team Meetings and Mentorship
Paid Sick Leave
Hand on Training
Bonus Opportunities
Weekends Off
Evenings Off
Paid Holidays
Holidays Off
Free Coffee
Office Birthday Lunches
Professional Fun Environment
Flexible Schedule
Monthly Team Appreciation Lunches
ResponsibilitiesProvide exceptional customer service and support.
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Provides on-going support to insurance clients as needed.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Ability to multitask effectively throughout daily workflow.
RequirementsAn Active California Property & Casualty insurance license Is Required
Minimum 1+ years of Insurance Agency Experience
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Be a great self-starter with a sense of urgency.
Excellent Communication/interpersonal skills.
Works well with other employees and is a team player with a positive attitude.
Display leadership competencies, including ability to delegate, engage, and inspire others.
$100k - $150k
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