Software Asset Manager

Role Overview The Software Asset Manager is accountable for the effective design, execution, and continuous improvement of the Software Asset Management (SAM) program. This role ensures that SAM processes are clearly defined, well understood, and consistently followed across all IT Lines of Business. What You Will Do Standardize software asset data, create and maintain normalized software publisher names, product names, and versions, develop and maintain a comprehensive inventory of software models, and manage and optimize software entitlements. Why It Might Be a Fit This role requires a strong commitment to doing what is right for customers and colleagues, ensuring that actions and behaviors contribute to a positive customer experience. The Software Asset Manager demonstrates a proactive approach to work, highly organized presentation, negotiation, and customer service skills, and the ability to lead and influence teams not under direct control. Requirements Minimum of 3-5 years of experience in IT asset management or a related field Proven track record of managing software assets and implementing lifecycle management processes Hands‑on experience with ServiceNow, particularly in software asset management ITIL 3 or 4 Foundation certification (ITIL 3 Expert preferred) Four‑year college degree or equivalent experience Benefits Comprehensive benefits Differentiated compensation offerings Incentive compensation plan Paid time off Retirement plan Health insurance Wellness programs #J-18808-Ljbffr Fifth Third Bank