Full-Time Team Member

Team MemberPay: $17.00 per hour + Mystery Shopper Bonus + TipsWe're proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you're making our guests' days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we're doing the right thing and growing fast – it's an exciting team to hop on board!We're looking for passionate team players to bring joy to our guests every day. As a Team Member, you'll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace – driven by passion for our products, customers & teams!Be kind, honest and generous: bring genuine warmth to work every dayBring your passion: share our passion for exceptional guest serviceSpread joy every day: small acts of kindness are a big part of what makes the Pret experience specialNo experience needed: come and learn to deliver outstanding guest serviceMaking Great Food & Drinks:Prepare handmade sandwiches, salads, baguettes, and other menu items using fresh ingredients dailyKeep retail langers restocked with hot food and cold food - looking picture perfect, guests should always see a full, beautiful displayCook and prepare hot food items following Pret recipes and standardsMake all Barista Prepared Drinks to Pret standards and aim to serve within 60 secondsKeep shelves restocked and looking picture perfect throughout the dayCheck and record food temperatures to keep everything safeLearn and practice latte art to delight our guestsServing Customers with Care:Greet guests warmly, take orders, and answer questions about our menuMake guests feel special with great service and attention to detailKeeping Our Shop Safe & Clean:Follow all food safety and health & safety rules at all timesKeep your workspace clean as you go, see it through guests' eyesComplete required safety trainingTell your Manager right away if you see any safety concernsWear the correct uniform and stay well-presented throughout your shiftTaking Care of Equipment:Set up equipment at the start of your shift (coffee machines, hot food equipment, etc.)Clean and maintain equipment daily and weekly according to Pret standardsComplete temperature checks and equipment testsJob Requirements:A team-oriented approach, you respect and support the restaurant's successExcellent communication skills, both verbal and writtenA desire to create exceptional employee & guest experiencesReliability and punctualityAbility to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operationsThe ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.Benefits:Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour)Tips when Good Service is ProvidedPaid Time OffFree breakfast and lunch when working – including generous discounts when you're notHealth, Dental and Vision Benefits (Available for Full-Time Employees)401K retirement plan (Available for Full-Time Employees)Child Bonding LeaveThe Pret Academy, which supports the training and development for our wonderful peopleA friendly, fun, and fast paced environment with passionate teams to work withTransit program, FSA and HSAs availablePet InsuranceWe use eVerify to confirm U.S. Employment eligibility.