Room Inspector

Housekeeping InspectorRoom Inspector — Hilton Virginia Beach Oceanfront (HOT166)Location: Virginia Beach, VA Department: Housekeeping Status: Full-Time Pay Range: $18.00 – $19.00 per hourWho are we looking for?Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!Why Should You Work for Shamin Hotels?Amazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, paid time off, paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more!Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!Position OverviewThe Room Inspector is responsible for verifying that guest rooms, corridors, and public areas meet brand and company standards of cleanliness and repair. They inspect completed work, release rooms for arrival, coach room attendants on quality and efficiency, and communicate maintenance and safety issues promptly.Essential Job FunctionsInspect assigned guest rooms after cleaning to ensure furnishings, equipment, linens, and amenities are clean, complete, and in good repair.Verify and update the status of rooms throughout the shift and reconcile discrepant rooms with the Front Desk.Release clean rooms in priority order to support arrivals and guest requests.Provide efficient and objective feedback to room attendants to drive efficiency and quality within the housekeeping department.Train and coach room attendants on cleaning standards, productivity expectations, and proper use of equipment and chemicals.Ensure that all associates have proper supplies, equipment, and uniforms, including nametags and designated PPE.Reinforce safety standards consistently, identify associates engaging in unsafe behaviors, and report unsafe conditions immediately.Assist with accident and incident reporting and follow-up steps to help prevent future accidents.Notify the maintenance department of repairs necessary and follow up to completion.Monitor cleanliness of corridors, public areas, exterior entrances, and the parking lot.Perform housekeeping duties as needed, including making beds, vacuuming, and cleaning.Perform opening and closing shift duties.Available to work nights, weekends, and holidays as needed.Other duties as assigned.Physical DemandsThe physical demands described below are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Stand and walk for the duration of the shift, including use of stairs and movement between multiple floors.Frequently bend, stoop, kneel, crouch, reach overhead, and twist in order to inspect beneath and behind beds, furnishings, and fixtures.Lift, carry, push, or pull up to 25 pounds frequently and up to 50 pounds occasionally, with or without assistance.Push and pull a loaded housekeeping cart, linen bin, or vacuum.Grasp, handle, and manipulate cleaning tools, keys, and handheld or mobile devices.Visually inspect guest rooms and public areas for cleanliness, damage, and safety hazards, including in low-light conditions.Work in an environment with exposure to cleaning chemicals, varying temperatures and humidity, and outdoor conditions when inspecting exterior areas.Communicate clearly with associates, guests, and other departments in person, by radio, and by telephone.Top RequirementsTeam Up: Be Golden, Collaborate and Help Others Succeed.Own It: Be a role model, Embrace Responsibility and Keep Learning.Passionately Serve: Be Positive, Care Deeply and Create Memories.Qualifications• High school diploma, GED certification or equivalent experience preferred.• Must have basic Reading, Writing, and Math skills.• Must have reliable transportation to and from work• Customer Service Skills required.• Prioritization and time management skills required.• Must have a strong attention to detail