Director of Asset Management

Job Summary

Evergreen Real Estate Services is seeking a strategic, systems-oriented Director of Asset Management to lead and build a best-in‑class asset management function for a growing national affordable housing portfolio, including assisted living communities. This role operates from a true ownership perspective, with primary responsibility for driving long-term asset value, financial performance, and investment outcomes across the portfolio. The Director will translate property-level data into actionable business decisions, guide asset-level strategy and performance oversight, support acquisitions and integrations, and serve as a key partner to executive leadership, investors, and lenders.

Key Responsibilities

Portfolio Strategy & Ownership Oversight

• Develop, maintain, and communicate asset-level business plans aligned with financial and operational goals
• Monitor performance across occupancy, collections, expenses, reserves, capital needs, and compliance
• Provide ownership-level insight and recommendations on portfolio strategy and asset performance
• Lead portfolio reporting and present risks, opportunities, and action plans to senior leadership

Financial Performance & Risk Management

• Review monthly financials, variances, and reforecasts; identify trends and recommend solutions
• Establish reporting processes that support decision‑making without overburdening operations
• Review and analyze property operating budgets, reserve levels, and capital needs to evaluate financial performance and support ownership-level asset strategy
• Lead and execute financial strategy for refinancing, recapitalizations, Year 15 transitions, and dispositions
• Track and oversee property tax incentives across the portfolio
• Evaluate and recommend AI options to improve information assessment and reduce time requirements for asset management tasks

Asset Integration & Business Plan Execution

• Support due diligence activities for acquisitions, transitions, and integrations by reviewing operational, financial, compliance, and physical asset information and identifying potential risks or performance concerns
• Partner with property management, accounting, compliance, and operations teams to support implementation of operating plans, financial goals, and performance expectations for newly onboarded assets
• Address stabilization challenges through coordinated, actionable solutions

Compliance & Regulatory Oversight

• Partner closely with the Compliance team to monitor regulatory performance, identify compliance‑related risks, and support resolution planning for LIHTC, HUD, and other affordable housing programs
• Partner with internal teams to strengthen tracking of reporting deadlines and requirements
• Monitor compliance risks and ensure appropriate escalation and resolution

Capital Planning & Physical Asset Oversight

• Evaluate capital needs and priorities with operations and facilities teams
• Support financial and operational strategy related to refinancing, recapitalizations, Year 15 transitions, and dispositions in partnership with preservation, development, and executive leadership teams
• Review reserve usage, capital projects, and long-term asset preservation strategies
• Conduct periodic and strategic site visits as needed to assess overall asset condition, operational challenges, and performance trends

Watchlist, Turnaround & Manager Oversight

• Establish and manage a watchlist for underperforming or high‑risk assets
• Develop and guide turnaround strategies for operational or financial challenges
• Evaluate effectiveness of property management (including third‑party managers)
• Recommend management changes when necessary

Stakeholder Communication

• Serve as a primary contact for investors, lenders, and financial partners post‑stabilization
• Develop clear ownership narratives for performance issues and strategic decisions
• Present recommendations to internal and external stakeholders

Department Leadership & Process Development

• Build scalable systems, reporting tools, and processes for asset management
• Partner with IT and internal teams to improve data and reporting capabilities
• Help define future staffing needs and support department growth
• Support organizational alignment by reinforcing structured goal‑setting, accountability, and performance tracking frameworks (e.g., EOS or similar systems)

Education & Experience

• Bachelor’s degree in Finance, Real Estate, Business Administration, or related field required
• Master’s degree preferred
• 7+ years of progressive experience in affordable housing asset management or related ownership‑side roles
• Strong experience with LIHTC, HUD, and affordable housing operations
• Experience with financial analysis, portfolio oversight, and capital strategy
• Prior leadership or department‑building experience preferred

Licenses & Certifications

• Relevant professional certifications or designations in real estate, finance, or asset management are a plus (e.g., CFA, CPA, CCIM, or similar)

Technical & Physical Skills

• Strong financial analysis and modeling skills
• Ability to interpret complex property financials and performance data
• Proficiency in property management and financial reporting systems
• Ability to travel for site visits as needed

Other Requirements

• Ability to operate at both strategic and operational levels
• Strong cross‑functional collaboration skills
• Experience working with third‑party management companies preferred

Skills

• Strategic Asset Thinking – Ability to evaluate property performance from an ownership perspective, connect financial, operational, and physical indicators, and translate insights into clear, actionable strategies that drive long‑term asset value
• Financial & Analytical Acumen – Strong ability to interpret complex financials, identify trends and risks quickly, and move from analysis to execution. Demonstrates sound judgment in budgeting, forecasting, capital planning, and investment decisions
• Ownership Mindset & Accountability – Approaches decisions with an investor mindset, taking full ownership of outcomes. Holds self and others accountable for performance, follow‑through, and results across the portfolio
• Execution & Problem‑Solving – Proactively identifies issues and drives solutions, particularly in underperforming or complex assets. Balances urgency with thoughtful decision‑making and follows through to resolution
• Cross‑Functional Leadership – Effectively partners across property management, development, accounting, compliance, and facilities to align priorities, resolve challenges, and drive performance. Leads through influence, not just authority
• Systems Thinking & Process Development – Ability to build structure in a growing organization by developing scalable systems, processes, and reporting frameworks that improve consistency, visibility, and decision‑making
• Stakeholder Communication & Influence – Communicates clearly and confidently with internal leadership, investors, and external partners. Able to present complex information in a concise, actionable way and influence key decisions
• Regulatory & Industry Expertise – Demonstrates strong working knowledge of affordable housing programs (LIHTC, HUD, etc.) and integrates compliance considerations into asset strategy and risk management
• Adaptability & Growth Orientation – Thrives in a fast‑paced, evolving environment. Comfortable navigating ambiguity and helping scale processes, teams, and infrastructure as the organization grows

Work Environment & Physical Demands

This role operates in a professional office environment with periodic travel to property sites. Responsibilities may include walking properties, evaluating physical conditions, and attending onsite meetings. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.