Appointment Setter

Job Description

Job Description

EV of RGV is seeking a friendly, dependable, and bilingual Appointment Setter to join our McAllen office on a part-time basis. In this customer-focused outbound calling role, you will contact prospective customers using warm, company-provided leads—no cold calling required—to schedule in-home product demonstrations for our field sales team. We provide full paid training so you can master our products, follow proven scheduling scripts, and earn uncapped commissions on top of your base hourly pay.

Key Responsibilities

• Make outbound calls to prospective customers using company-provided warm leads with zero cold calling.
• Communicate clearly and professionally with customers in both English and Spanish.
• Schedule and confirm in-home product demonstrations for the outside sales and field representative team.
• Build customer rapport quickly through friendly, enthusiastic, and engaging phone conversations.
• Verify customer contact details and accurately log call outcomes, responses, and scheduled appointments in our CRM and computer database.
• Follow established outbound calling scripts, quality standards, and appointment-confirmation workflows.
• Collaborate with office staff and field sales representatives to ensure smooth appointment handoffs and accurate calendar management.

Qualifications

• Bilingual fluency in English and Spanish (speaking, reading, and writing).
• Strong verbal communication, phone etiquette, and active-listening skills.
• Basic computer literacy, including accurate typing, data entry, and navigating CRM or office software.
• High attention to detail, strong organizational habits, and ability to follow structured processes.
• Dependability, punctuality, and a positive, upbeat attitude.
• Comfort making high-volume outbound phone calls and setting appointments.
• Reliable daily transportation to our in-person McAllen, TX office.
• Prior experience in telemarketing, appointment setting, call center, customer service, sales support, or administrative work is helpful, though full training is provided.

The Ideal Candidate

• Brings natural warmth, enthusiasm, and a positive tone of voice to every phone interaction.
• Enjoys initiating conversations, listening to customer needs, and creating a welcoming first impression.
• Demonstrates coachability, reliability, and a strong work ethic in a fast-paced office environment.

Compensation & Training

• Base Pay: $10.00 per hour W-2 part-time wages.
• Commission Pay: Performance commissions bring average total earnings to $15.00–$21.00 per hour.
• Paid Training: Comprehensive onboarding covering product knowledge, outbound calling techniques, CRM data entry, and appointment setting.

Work Schedule

• In-person position at our McAllen office with a consistent part-time schedule.
• Monday through Friday: 12:00 p.m. to 5:00 p.m.
• Saturday: 10:00 a.m. to 3:00 p.m.
• Candidates must be available to work all listed shift hours.

How to Apply

• Submit your resume and application directly through ZipRecruiter to be considered for an immediate interview with the EV of RGV team.

At EV of RGV, we're revolutionizing the way people clean bringing eco-friendly cleaning technology to homes and businesses throughout the Rio Grande Valley. We're a growing company that believes in teamwork, personal development, and creating opportunities for motivated individuals. Whether you're looking to build new skills, grow your income, or advance your career, we're looking for driven people ready to grow with us!

Company Description

At EV of RGV, we're revolutionizing the way people clean bringing eco-friendly cleaning technology to homes and businesses throughout the Rio Grande Valley. We're a growing company that believes in teamwork, personal development, and creating opportunities for motivated individuals. Whether you're looking to build new skills, grow your income, or advance your career, we're looking for driven people ready to grow with us!