Communications and Outreach Coordinator

Salary: $32.52 Hourly
Location : Cheyenne, WY
Job Type: Contract Full-time
Job Number: 2026-01018
Department: Department Of Health
Division: Cheyenne and County Offices
Opening Date: 04/08/2026
Closing Date: Continuous
FLSA: Determined by Position
Job Classification: ATAW99


Description and Functions
Open Until Filled
GENERAL DESCRIPTION:
The Wyoming Department of Health (WDH), Division of Healthcare Financing (Division) is seeking a Communications and Outreach Coordinator. This position serves as the Division's central communications facilitator for inquiries and complaints received from the Director's Office, Governor's Office, and Congressional Offices, and processes Public Records Requests. This position provides training and educational support to Medicaid Staff, Members, and Providers through the development and facilitation of training and materials by collaborating with Division subject matter experts. This role is integral to the Division's provider recruitment and retention initiatives, serving as the primary point of contact for outreach and leading strategic outreach efforts.

This position is an At-Will Employment Contract (AWEC) and includes a single Health Insurance plan. This position pays for actual hours worked and is limited to 40 hours per week. The position does not include paid vacation time, paid sick time, paid holidays, family health insurance, State retirement contributions, or other benefits. These items are not negotiable by the hiring manager.

Human Resource Contact: View email address on click.appcast.io
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed in the job level.
Division Communications:

• Maintain and update administrative elements of the Division's public-facing and internal web pages.
• Disseminate essential Division communications, including newsletters and leadership meeting minutes.
• Coordinate mandatory public and tribal notifications for proposed policy revisions, such as State Plan Amendments and State Rules.
• Manage the response to and retrieval of documentation for Public Record Requests.
• Review, process, and facilitate comprehensive responses to constituent inquiries and formal complaints.
• Examine and distribute all incoming general inquiries and electronically processed facsimile transmissions through the communications. Respond to general requests for information.

Staff, Provider, and Member Training/Education:

• Coordinates and facilitates the quarterly onboarding training for new employees.
• Ensures employee compliance with HIPAA and other mandatory training requirements.
• Develops and disseminates educational resources for Medicaid members and providers, ensuring subject matter expert oversight regarding existing, modified, or new policies and programs.
• Identifies training requirements within the Division and designs and conducts new training programs and materials.
• Identifies and promotes professional development opportunities for Division personnel.

Medicaid Provider Outreach, Recruitment, and Retention:

• Develops and disseminates provider recruitment materials under the guidance of Division subject matter experts (SMEs).
• Attends conferences and outreach events to staff booths and displays for provider recruitment and education
• Presents high-level information regarding provider enrollment and directs providers to appropriate subject matter experts when necessary.
• Works with SMEs to identify communication and outreach strategies to address obstacles to provider recruitment and opportunities.
• Works with SMEs to identify concerns and factors contributing to provider attrition and develops communications and outreach strategies for retention.

Qualifications
PREFERENCES:
Preference given to candidates with a bachelor's degree in communications, public relations, marketing, or a related field.
Preference given to candidates with experience in graphic design, publications, website maintenance, and other forms of multimedia.
Preference given to candidates with 1-3 years of experience in communications, public relations, marketing, or a related field.
Preference given to candidates with working knowledge of Adobe Suite (Pro) as well as the Google Products Suite (e.g., Sheets, Sites)
KNOWLEDGE:

• Knowledge of, and interest in, public communications, formal correspondence, and customer service.
• Knowledge of, and interest in, presentation development, outreach and education strategies, and public relations
• Intermediate to expert computer knowledge, including Microsoft Office and Google products
• Ability to work in teams.

MINIMUM QUALIFICATIONS:
None - See "Preferences"
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS :

• The employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.

NOTES:

• FLSA: Non-exempt
• The Wyoming Department of Health is an employer.

Supplemental Information
Click to view the State of Wyoming Classification and Pay Structure.

URL:


The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
Non Benefit Position
01


(AA) Which of the following best describes your highest completed level of education to date or within the next three (3) months? (Transcripts may be required.)

• High School Diploma/GED/or Equivalent
• Some college Coursework, No Degree Received
• Associate's Degree
• Associate's Degree and additional coursework
• Bachelor's Degree
• Bachelor's Degree and additional coursework
• Master's Degree
• Master's Degree and additional coursework
• Doctorate Degree
• Doctorate Degree and additional coursework
• None of the Above

02


(AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3) months? (Transcripts may be required.)

• 45+ Quarter hours/30+ Semester hours
• 90+ Quarter hours/60+ Semester hours
• 136+ Quarter hours/91+ Semester hours
• 180+ Quarter hours/120+ Semester hours
• 225+ Quarter hours/150+Semester hours
• N/A

03


How many years of relevant work experience or transferable skills do you have related to the job description?
04


(AA) Describe your relevant experience below.
05


Do you have experience in the Google Product Suite (Sheets, Docs, Sites, Google Apps Script)? If so, please describe your experience.
06


Do you have experience with graphic design, publications, website maintenance, or other forms of multimedia? If so, please describe your experience.
07


(A1) Where did you hear about this opportunity?

• Government Jobs @
• Indeed
• LinkedIn
• Zip Recruiter
• Wyoming Workforce Center
• Other job sites (Wyoming at Work, Monster, etc.)
• Social Media (Facebook, Twitter, etc.)
• Newspaper/Newsletter Advertisement
• Career Fair
• Human Resources Division
• Friend or Acquaintance (Not State Employee)
• Current State Employee
• Other

08


(A1) If you selected Other, please tell us where you heard about this opportunity.
09


(A1) If you selected "Current State Employee" please provide the employee's first and last name, and include the department they work for, if known. Please limit this response to only one employee. This employee may be eligible for a Referral Bonus.
10


(AA) VETERANS' PREFERENCE DISCLOSURE: PER WYOMING STATUTE, current employees of the State of Wyoming are not eligible for veterans' preference. If you are not a current employee of the State of Wyoming, to be eligible to receive veterans' preference you MUST have been a resident of the State of Wyoming for a period of one (1) year or more at any time prior to submitting this application. I have read and understand the veterans' preference disclosure.

• Yes
• No
• I am not a veteran

11


(AA) VETERANS' PREFERENCE: If you are a war veteran as defined in section 101, Title 38, United States Code or are the surviving spouse of a war veteran who receives survivor benefits from the federal government based on the veteran's military service, and wish to claim veterans' preference, please attach the appropriate documentation substantiating your claim. Indicate below your appropriate veterans' preference status. By requesting veterans' preference, you are certifying that you meet the statutory requirements as described in the above disclosure.

• Current State Employee
• Veteran - DD214 Attached
• Disabled Veteran (10% or more) - DD214 and Veteran's Disability Determination Attached
• Surviving Spouse of a Deceased Veteran - DD214 and proof of Survivor Benefit Attached
• None of the above

12


(A2) Please be advised that an incomplete application WILL NOT be considered for employment. An attached resume' is not required and is not an acceptable substitution for a completed application. Some State of Wyoming agencies use E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities at have read and understand the above statement.

• Yes
• No

Required Question