Inside Sales Coordinator

Inside Sales CoordinatorWe're not just a lawn care company—we're on a mission to create greener, healthier communities across the Mid-Atlantic. With 500+ team members and growing, we've built a reputation backed by our culture: Go Beyond. Grow Beyond. We invest in our people, promote from within, and celebrate those who show up and stand out—many of our leaders started right here. Along the way, you'll get strong benefits, real career growth, and the support to build your future.Virginia Green is growing—and we're looking for driven, a self-motivated individual to join our team as an Inside Sales Coordinator.The Inside Sales Coordinator is responsible for administrative duties supporting our inside sales team. This is a key member of the team; by utilizing various systems and processes, they will be responsible for coordinating activities and resources to support the performance goals and KPI's for the department.Overview:The Inside Sales Coordinator will support the Sales Manager by taking on all administrative tasks related to reporting, system management, and operational efficiency.This role will focus on analyzing sales performance data, managing the dialer system, and handling administrative tasks like password resets and list management.This is a critical role to free up time for both the Sales Manager and the sales reps.Responsibilities:Prepare inside sales reports by collecting and/or summarizing data for submission to management.Administer and maintain the Five9 dialer system to include management of call campaign lists, and day-to-day support.Update missing/incomplete data for incoming web estimate inquiries.Create campaign lists for additional services, unsold leads, and cancelsPerform tasks in CRM in relation to changes at the account level and workflow assignment in the Inside Sales Department.Analyze call volume, sales performance, and trends to report insights to the sales managerHandle elevated call logs and administrative tasks around sales assignments.Collaborate with other departments and branch managers on topics related to inside sales department efforts.Assist other departments as indicated by the needs of the business and perform other duties as assigned.Facilitate ongoing training requirements across the Inside Sales Team as needed.Qualifications/Requirements:Excellent verbal and written communication skills.Strong organizational skills: managing deadlines, setting goals and meeting them, making schedules, and capable of remaining focused and organized in a fast-paced environment.Detail oriented with strong analytical and problem-solving abilities.Ability to generate and analyze reports into actionable insight. Experience with SQL commands and data visualization tools a plus.Ability to multitaskAn understanding of sales principles and customer service practicesHighly proficient with Microsoft products (i.e., Microsoft Word, Excel, Power Point and Outlook).Ability to learn additional systems as needed.Education and ExperienceMinimum of a HS DiplomaA bachelor's or associate degree in marketing, business, or a related field is preferredCall Center experience/knowledge preferred.Experience with HubSpot and phone systems such as Five-9, CCaaS, Genesys Cloud CX, NICE CXone or equivalent.Experience with CRM platforms preferred.Minimum Physical RequirementsProlonged periods sitting at a desk and working on a computerMust be able to lift 15-20 lbs.$52,000 - $55,000 a year The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.Come Go Beyond and Grow Beyond at Virginia Green!*Virginia Green is committed to a diverse and inclusive workplace. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability or other legally protected status.