Microsoft 365 Engineer

Job Title: Microsoft 365 EngineerLocation: Houston, TX (Onsite)Job SummaryWe are looking for an experienced Microsoft 365 Engineer with 7 to 11 years of IT infrastructure and Modern Workplace experienceThe candidate will be responsible for administration support troubleshooting migration security and governance of Microsoft 365 services including Exchange Online Microsoft Teams SharePoint Online OneDrive Entra ID Azure AD Intune and Security Compliance solutions The role requires strong technical expertise automation skills and experience working in enterprisescale environmentsKey ResponsibilitiesMicrosoft 365 AdministrationAdminister and support Microsoft 365 tenantsManage Exchange Online SharePoint Online OneDrive and Microsoft TeamsHandle user provisioning licensing mailbox management and access governanceMonitor M365 Service Health and resolve servicerelated incidentsSupport hybrid environments involving onpremises and cloud platformsExchange OnlineMailbox creation migration retention and compliance managementConfigure mail flow connectors transport rules and email securityTroubleshoot mail delivery and Outlookrelated issuesManage shared mailboxes distribution groups and resource mailboxesTeams CollaborationAdminister Teams policies meetings collaboration and governanceSupport Teams integrations with SharePoint OneDrive and Power PlatformTroubleshoot Teams voice chat and meetingrelated issuesDrive Teams adoption and best practicesSharePoint OneDriveManage SharePoint Online sites permissions and content structuresSupport OneDrive administration and data governanceImplement retention versioning and document management policiesTroubleshoot access synchronization and collaboration issuesSecurity ComplianceImplement and manageMicrosoft PurviewDLP PoliciesRetention PoliciesSensitivity LabelsConditional AccessMFAMicrosoft Defender for Office 365Ensure compliance with organizational security standardsIdentity Access ManagementManage Microsoft Entra ID Azure ADConfigure SSO Conditional Access MFA and RBACSupport identity synchronization and hybrid identity solutionsAutomation ScriptingDevelop and maintain PowerShell scripts for automationAutomate routine administrative and reporting tasksGenerate operational dashboards and management reportsIncident Problem ManagementProvide L2L3 support for M365 incidentsPerform Root Cause Analysis RCA for recurring issuesParticipate in change release and problem management activitiesMaintain SOPs technical documentation and knowledge articlesRequired SkillsPrimary SkillsMicrosoft 365 AdministrationExchange OnlineMicrosoft TeamsSharePoint OnlineOneDrive for BusinessMicrosoft Entra ID Azure ADMicrosoft IntuneSecurity Compliance CenterPowerShell ScriptingHybrid M365 Environment ManagementSecondary SkillsMicrosoft Defender SuiteMicrosoft PurviewPower PlatformAzure FundamentalsMigration Projects M365 TenanttoTenant Exchange SharePointITIL ProcessesServiceNowPreferred CertificationsMS102 Microsoft 365 AdministratorSC300 Identity and Access AdministratorAZ104 Azure AdministratorMD102 Endpoint AdministratorMS900 Microsoft 365 FundamentalsITIL FoundationSoft SkillsExcellent communication and stakeholder managementStrong troubleshooting and analytical skillsAbility to work independently and in global teamsExperience handling customerfacing engagements and escalations