Collection Service Representative

Job Description

Job Description

Benefits:

• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts

Account Manager / Collection Team Member Premier Rental-Purchase is seeking a customer-focused Account Manager / Collection Team Member to build strong customer relationships and help customers successfully manage their lease accounts. This hands-on role includes account management, collections, merchandise delivery, and customer service both in the store and in the field. Bilingual is a plus.

Responsibilities

• Manage assigned customer accounts and assist with lease payment collections
• Build and maintain positive customer relationships through regular communication
• Deliver, set up, relocate, service, and retrieve rental merchandise
• Conduct collection visits and assist customers with maintaining active lease agreements
• Resolve customer concerns professionally and efficiently
• Maintain accurate account, inventory, and payment records
• Perform basic troubleshooting and minor product maintenance
• Safely operate and maintain a company vehicle
• Ensure proper care and security of merchandise during transport
• Support store operations, inventory management, and customer growth initiatives

Qualifications

• High school diploma, GED, or equivalent work experience
• Valid driver's license with an acceptable driving record
• Customer service, collections, delivery, sales, or related experience preferred
• Strong communication and problem-solving skills
• Ability to work independently and as part of a team
• Ability to lift and carry up to 75 pounds
• Ability to work in a fast-paced environment and manage multiple responsibilities
• Bilingual is a plus

Why Join Premier Rental-Purchase?

• Competitive pay
• Career growth and advancement opportunities
• Team-oriented work environment
• A dynamic role that combines customer service, account management, collections, and field work

If you enjoy helping customers, building relationships, and working both in-store and out in the field, we'd love to hear from you. Apply today and become part of the Premier Rental-Purchase team!