Outreach Specialist
wvumedicine
Provides training, support and enrichment activities to Regional Youth sites to provide outreach, information and referral to individuals, youth, families and the community. MINIMUM QUALIFICATIONS EDUCATION, CERTIFICATION, AND/OR LICENSURE 1. Valid driver’s license, valid vehicle insurance and a reliable vehicle 2. High School diploma or equivalent 3. State criminal background check and Federal (if applicable), as required for regulated areas. PREFERRED QUALIFICATIONS EDUCATION, CERTIFICATION, AND/OR LICENSURE 1. Post high school/GED training in human service field EXPERIENCE 1. Six months of related experience and/or training CORE DUTIES AND RESPONSIBILITIES The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
- Conducts self in a professional manner (communication and appearance) with clients, families and other Associates to include maintaining all of the confidential aspects of the program
- Coordinates the attainment of needed personal documentation for Regional Youth Outreach sites for referral purposes
- Completes required programmatic documentation such as census reports
- Assists clients in transitions between to needed services in network or outside provider networks. May utilize telehealth.
- Creates and maintains an atmosphere of cooperation, personal interest and positive attitude when dealing with all customers (clients, families, stakeholders and other Associates) to assure that optimum care is provided to include awareness of current developments or changes
- Meets attendance and punctuality requirements with promptness for scheduled shifts and/or meetings and trainings
- Follows call-in/call-off procedures for client/associate cancellations, as well as for shifts completed earlier than scheduled
- Exercises good judgment in making decisions that are in the client’s best interest while handling a variety of different tasks when interacting with people with behavioral health problems
- Accurately completes required documentation including but not limited to: referral forms, grant data documentation, satisfaction surveys,etc
- Maintains all required documentation in compliance with organizational, state and federal regulations in a timely and accurate manner. Meets paperwork deadlines
- The employee must be able to perform heavy work; exerting in excess of 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force consistently to move objects
- The employee must be able to lift, move and position clients
- Able to drive between assigned locations as needed
- Employee is occasionally exposed to outside weather conditions
- Noise level in the work environment is usually moderate
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$50k
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