Public Safety Officer

Security Officer

Under the immediate direction of the Manager and/or Supervisor of Security & Public Safety, provides protective services to the South Shore Health community in a professional and supportive manner. Performs a variety of security and safety related functions focusing on the protection of patients, visitors, employees, medical staff, volunteers and Health System assets.

Compensation Pay Range: $20.10 - $28.75

Essential Functions

• Conducts proactive patrols (patrols with a purpose) of the Hospital campus, including parking lots and satellite buildings.
• Provides access control.
• Responds to emergent situations involving escalating and violent patients, visitors and others.
• Responds immediately and appropriately to all emergencies and disaster situations.
• Performs service related duties.
• Monitors the Hospital parking program.
• Technology – Embraces technological solutions to work processes and practices.
• Conducts initial investigations.
• Completes incident reports and other required documentation.
• Coordinates the snow removal effort and responds to other weather related emergencies.
• Safety Awareness - Fosters a "Culture of Safety" through personal ownership and commitment to a safe environment.

Job Requirements Minimum Education - Preferred High school diploma or equivalent preferred.

Minimum Work Experience Healthcare security experience preferred, but not required.

Required Licenses / Registrations MA Drivers (or CDL)Verification of an acceptable motor vehicle driving record, at time of hire, with annual verification required thereafter.

Required additional Knowledge and Abilities

• Knowledge of community policing, risk analysis and crime prevention concepts and practices. • Strong problem solving, critical and analytical thinking, good judgment with creative resolutions for positive outcomes.• Ability to deal with and deescalate anxious/stressed people and manage aggression.• Strong interpersonal and communication skills; positive image, tact and diplomacy required. Demonstrates results-oriented behavior. • Able to recognize, acknowledge, respect and effectively interact with people of different ages and cultures; establish positive relationships; gain trust and respect of others. Work effectively both independently and in teams • Basic computer skills; use of access control, database software and communications equipment. Strong writing skills to provide and maintain documentation to support data. • Aware of and adheres to safety measures for both patient and staff. • Must be able to lift people/equipment, sit, walk and/or stand for extended periods of time and withstand adverse weather conditions.