Sales Operations Senior Manager
$132.5k - $245.6kAccenture Global
We are seeking an experienced Senior Sales Operations Manager to drive operational excellence and take ownership of critical revenue processes. This role requires a proactive leader to optimize the Go To-Market (GTM) technology stack, streamline operations, and deliver actionable insights to align teams, including Sales, Marketing, Customer Success, and FP&A. The ideal candidate will execute strategic initiatives, enhance data-driven decision-making, and ensure seamless collaboration across cross-functional teams. Key Responsibilities Strategic Revenue Operations
- Develop and execute GTM strategies, including pricing, packaging, segmentation, and territory planning.
- Establish and maintain KPIs and ensure alignment with organizational goals and operational execution.
- Contribute to annual planning, including compensation plans, headcount forecasting, and pipeline analysis.
- Act as the primary owner of the GTM technology stack, including Salesforce, LinkedIn Sales Navigator, Apollo.io, Orum, and CPQ tools.
- Define and maintain the Salesforce product vision, strategy, and roadmap to align with business goals.
- Manage relationships with Salesforce and third-party vendors, overseeing contracts, licensing, and technical requirements.
- Prioritize development backlogs based on business impact, stakeholder input, and feasibility.
- Collaborate with key stakeholders to gather and refine business requirements and ensure alignment across teams.
- Act as the main point of contact for operational initiatives, providing guidance and strategic insights.
- Facilitate regular stakeholder meetings to align priorities and identify process optimization opportunities.
- Lead the management of Salesforce as the system of record, ensuring data hygiene and alignment with FP&A metrics.
- Oversee forecasting and pipeline management processes, utilizing advanced analytics to drive actionable insights.
- Manage deal desk operations, including CPQ development, pricing strategies, and discount approvals.
- Create and maintain dashboards and reporting structures to provide real-time insights into KPIs and revenue trends.
- Deliver data-driven recommendations to executives and Boards, influencing strategic decisions.
- Ensure data integrity across all systems and alignment between CRM and FP&A platforms. Senior Sales Operations Manager | Job Description
- Monitor industry trends, Salesforce updates, and emerging technologies to enhance operational capabilities.
- Recommend and implement third-party tools and solutions that complement the existing tech stack.
- Foster a culture of continuous improvement through feedback loops and iterative enhancements.
- Minimum of 7 years experience in Revenue Operations or Sales/Sales Operations
- Minimum of 4 years experience in Salesforce administration and ecosystem tools
- Minimum of 4 years experience in analytics/analytics tools (Excel, Tableau, SQL, etc.)
- Strong understanding of GTM strategies, SaaS metrics, and operational frameworks.
- Exceptional communication and project management skills, with the ability to drive alignment and execution
- Demonstrated success in executing large-scale operational initiatives and delivering measurable results.
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