Server-AP- Fine Dining- Immediate Hire
Holbrook Life
Server Ap
The Server AP provides gracious, accurate and attentive service to Active Passionate residents and guests in Holbrook dining outlets, supporting a polished restaurant-style experience with strong menu knowledge and professional hospitality.
Responsibilities
- Prepare dining room and service stations before service, including tables, menus, beverages, condiments, silverware, glassware and supplies.
- Greet residents and guests warmly, use names when possible and provide attentive hospitality throughout the meal.
- Present menus, explain daily features, answer questions and make appropriate food and beverage recommendations.
- Take orders accurately, repeat orders for confirmation and enter all items, modifiers, allergies and special requests into TOAST promptly.
- Monitor tables, communicate order status and partner with culinary and food runners to ensure timely, accurate service.
- Inspect food and beverage items before serving; if it is not right, do not serve it.
- Process resident account charges, payments and checks accurately according to TOAST and Holbrook procedures.
- Serve alcohol responsibly when assigned and properly certified; follow all ID and over-service prevention requirements.
- Maintain clean tables, stations, side work areas and dining room presentation throughout service.
- Handle resident and guest concerns with professionalism and escalate issues to leadership when needed.
- Maintain resident confidentiality, resident rights, dignity and professional boundaries.
- Attend training, pre-shifts, in-services and meetings as assigned.
Requirements
- Must be 18 years of age.
- Must read, write, speak and understand English.
- Previous server experience preferred.
- Food Handler's and/or Alcohol Service Permits as required by regulation/law.
- Have a demonstrated affinity for and ability to work within the structure that includes active, passionate residents, enhanced living residents and inspired living residents.
- Possess the ability to deal tactfully with associates, residents, family members, visitors and the general public.
Key Competencies
- Collaboration
- Communication
- Problem Solving
- Taking Initiative
- Service to Others / Customer Focus
Physical Demands/Requirements
- Must be able to walk, sit, and stand.
- Must be able to reach, bend and stoop, push and pull, reach and stretch, and lift and 50 lbs.
Vacancy posted 7 hours ago
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