Admissions Counselor

Schedule:Saturday-WednesdayKey Areas of Responsibility:Work swiftly and effectively with potential clients, families, outside providers, internal clinical and medical staff to meet all requirementsResponsible for Quality of Care during the Admissions and Intake ProcessCoordinate and facilitate communication between all departments to assure that accurate client information is received in a timely mannerCoordinate telephone contact with referrals regarding admissions of their clients and document in the client chart at the time of admission by completing all necessary paperworkContinue to cultivate relationships with current referents and provide exceptional service on behalf of New Directions for Women.Tour potential clients, family members, or referents as neededCommunicates effectively with finance department on anything involving financials, treatment fees, or money-on-the-books arrangementsCommunicates promptly and effectively with medical and clinical personnel regarding intake approval and other necessary arrangementsSchedules and performs patient intakesResponsible for reporting on department KPIs and meeting goals identified by leadershipThe schedule for this position is variable and may include night and weekend hours based on facilitating admissions to the program.Develop and maintain procedures and policies consistent to licensing and certification standards and admission protocolsMaintain a professional appearance and demeanor along with a positive attitudeAdherence to patient privacy (HIPAA) and confidentiality standards at all timesSkills/ Special Requirements:Must possess current California driver’s license or Identification Card.Must possess or obtain CPR and First Aid Certifications in allotted timeframe.At least 3 years of work experience in SUD treatmentClear Probation Check with Orange County Probation prior to employment starting.Must have sensitivity to and ability to embrace individuals of different genders, age, sexual orientation, ethnicity, religion, physical abilities and those with diverse cultural backgrounds.Clinical credential [if credentialing is in progress upon hire, the employee must be fully credentialed within 45 days of hire]Attendance in appropriate support groups is required, as directed by supervisor, in order to gain a better perception of the disease they will be working around or with on a daily basis in order to model 12 step principles. (AA, NA, OA, Al-Anon, etc.)Possess the ability to make independent decisions when circumstance warrants such action.Possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices.TB test to be conducted yearly or be verified by a physician. #J-18808-Ljbffr